Point of Sale , 503 reviews

Overall rating
4
Counts per rating level
  • 49% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 23% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration with online platforms, and efficient inventory management. They value its ability to handle large inventory SKUs, high transaction volumes, and multiple locations. Key features like "Save Cart", barcode scanning, and order history review are praised. The app's functionality in pop-up markets and its management of both items and services in-store and online are well-regarded. Merchants also commend its cash payment handling, data collection, customer service, inventory replenishment, and discount management capabilities.

January 18, 2023

i'm in the shopify app store --- why isn't the the current release number shown, and related release notes?? the app does not always auto update, and we need to know what is current and the related changes.

Lasting Impressions Gifts (LIG)
Canada
Over 2 years using the app
Shopify replied January 23, 2023

Hello Lasting Impressions Gifts, thank you for sharing your feedback. I understand that you are looking to find information about the new updates for the POS , you can find that by going to your device's app store (play or app store) > search for the Point of sales app > open the page and click on "version history" or "what's new". You can also check the [Shopify Changelog website](https://changelog.shopify.com/?utm_source=gurucopy&utm_medium=link&utm_campaign=Gurus).

February 28, 2018

No Tip featured yet??, please we this important feature as part of the POS functionalities.

Pisoviejo
United States
Over 2 years using the app
October 2, 2015

This is probably not even made by any retailers, first of all, you cant make an exchange - and if you want to refund something it takes ages! The pos isn't ready to action yet, you should also have a look at the way you are printing barcodes/labels - i'm using a Star TSP700II Thermal Receipt/ Label Printer - works perfectly - please use all your development resources on your POS and make it work like a pro, theres a huge gap in the market !

So shopify please have a look at the danish based POS "Wallmob" - they know whats up, then make Shopify pos like that, you could save me thousands a year!

Finkstore3
Denmark
Over 2 years using the app
Edited September 30, 2020

Having hard time to reaching out to support team. So many problems with this new POS system, this is just a few of them which are, 1.when we scan the barcode on item, most of times its count as 2 quantity so need to fix quantity all the time. 2. Asking web site adress and password so often, and you need store owner phone number to received one-time password which is not gonna be able to log in without that password. If the owner of store is away, you cant even activate POS. 3. Hard to get support, that is one of reason I needed to leave bad feed back here with little hope to be fixed. This is 7th message to them and got never responded even once. 4. when you review with 1 star, this message keep pops up to bother you.
"Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app." Isnt this long enough to explain?? Can you at least reach us even once?? So stressfull but keeps on charge $100 plus every month.
5. New POS does not accept 2 payment method in one purchase. Some customers are payng Cash and Credit Card so this is very inconvinient.
I hope you fix all the problem before charge. Thank you !

Spearfishing Online Store | AQUASMITH
United States
Over 2 years using the app
November 15, 2018

It only works as an offline solution. It should connect both the online and offline worlds and let you fulfill physical orders from the online warehouse and similar...

Black Limba
Spain
Over 2 years using the app
March 16, 2018

there is no tip support for POS app.:(

Antbookstore
United States
About 2 years using the app
January 20, 2016

$40 a month forever, just to use this app. WOW! plus fees and hardware costs.
no thank you.

Rough Seas Designs
United States
About 2 years using the app
February 5, 2017

Without the tipping feature, and having waited for year as a POS subscriber, we are now looking actively to migrate to another provider.

Happy Earth Tea
United States
About 2 years using the app
January 17, 2021

New update is terrible. Unable to search collections, confusing layout and massively over priced. Shopify please fix!
Looking for alternative.

Precision Audio
Australia
Almost 2 years using the app
February 10, 2022

Expensive, and doesn't let you to add customize fields on the receipt. Vend POS is cheaper and lets you print anything that you want on the POS receipt. Shopify is getting left behind. Doesn't have a proper Customer Display as well.

Marpet | Terantes S.A.
Paraguay
Almost 2 years using the app