Point of Sale

This app went from bad to worse after the recent update a few weeks ago. We waste so much time getting the card reader to connect, and when it does connect, it only works for a few minutes at a time making us waste time doing manual entry. Also, I wish this app had more useful features for vendors in general. We are a clothing store so we don't use the "Enable Tips" feature. However, I wish that was replaced with a more useful feature where I can add marketing reminders for staff to remember when doing checkout for example "Don't forget to ask for customer's phone #" or "Ask for a Google review" etc...

Wir verwenden diese App nun bereits 1 Jahr lang, aber seitdem tut sich wenig bei den Verbesserungen. Das UI könnte viel mehr Anpassungen gebrauchen, z. B. die Größen der Kachel, die UX ist wenig intuitiv. Dazu wird uns seit Wochen immer wieder eingeblendet, dass TSE nicht aktiv ist. Die Z-Bons zeigen selten die richtigen Umsätze, immer wieder fallen Kartenzahlungen hinten runter. Alles in allem leider kein verlässliches System. Wir werden uns eine Alternative suchen

The app definitely needs some layout and user interface work. The cart is not accessible from every screen which makes adding and removing items more difficult and require more steps than necessary. When you add an item to the cart, you can only add one item. If you need to change the quantity of any item you have to go back to the menu, go back to the cart then change the quantity. You should just be able to change the quantity before you add the item to the cart. The "Ship to customer" option is only available at the beginning of the sale which is incredibly inconvenient. When my customer decides half way through the sale they'd rather ship instead of carry the items with them. If anything the "Ship to customer" option should be a separate page or section before you check out the customer with a simple toggle switch that enables shipping or pick up. My last complaint is that the bluetooth does not reconnect to the card readers if you walk away from your paired reader. In order to get the readers to reconnect I had to either make the my phone or iPad to forget the device or completely restart my phone or iPad. I gave the app 2 stars because it did perform enough for me to make sales but the overall inconvenience of how the app is laid out made my sales in a fast paced environment more stressful as opposed to helpful. I really hope Shopify updates the app to be more user friendly and streamlined. I'm going to try and use it one more time before the end of the year, and if it's still PITA, I'll defiantly be switching to a different option.