Anmeldelser (84)

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  • 35 % af bedømmelserne er på 1 stjerner
9. februar 2024

The app works fine, but the choice between buy it once and subscribe also shows at the bottom of my online store, below the footer... is there a fix for this? Other than that it works well for our simple subscription needs

NEUROPTIMA
USA
9 dage bruger appen
Shopify svarede 19. april 2024

Hi there

We have made updates that solve the problems you faced for the placement of the subscription widget

To ensure the correct placement of the subscription widget we recommend that

- If you are on a vintage theme, ensure that you have added the code snipped to the product template before turning on the app embed.

Adding the code snippet will ensure that the widget displays in the correct place on the product page. You'll have to add the code snipped to the appropriate section of the product template. See the vintage theme instructions on this page - https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/setup#display-subscriptions-on-online-store.

-If you are on a 2.0 theme please ensure that the app embed is toggled to off. App embeds are only used for vintage themes.

Hope this helps! We thank you for feedback that helped with the continuous evolution of our app

Best,
Ameya Bongale
Product, Shopify Subscriptions

31. januar 2024

Nice, that Shopify makes an own Subscription app which is free, but unfortunately it only works with "new customer accounts" which is pretty bad when you don't want to use these (because of bad brand experience and no design control).

Yago Matcha
Schweiz
9 dage bruger appen
Shopify svarede 2. februar 2024

Hi! Whether you are using new customer accounts or classic customer accounts, you can use our subscriptions app. Customers can manage their subscriptions by clicking the Manage your subscription from your automated subscription email notifications.

There are also instructions under the Customer Subscription Management section here on how to add the Manage Subscriptions link to classic customer accounts.
https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/setup

Hope this helps!

Chanel Fournier
Product Lead, Subscriptions

15. februar 2024

So excited that shopify created a native app for subscriptions. The pricing for third party subscription apps wasn't sustainable for the scale of my store. Thank you Shopify!

Plant Based Candles
USA
2 dage bruger appen
7. februar 2024

This app will not apply discounts as directed when subscription items are placed in the cart. Support from Shopify as a whole is poor. Trying to obtain help in support results in promises to email back with solutions, which never occurs. Additionally, attempts to get assistance with issues migrating customers from a 3rd party app was also unhelpful and excusatory.

Blue Craft Coffee Roasters
USA
3 dage bruger appen
Shopify svarede 9. februar 2024

Hi there,

We apologize for having a poor experience using Shopify Subscriptions.

For the application of discounts, we would recommend turning on the offer discounts option within the app.

You can find guidance on migrating from 3P apps in our documentation here - https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/import-export

Hope this helps. But please feel free to reach out to us if you need more assistance. We are here to help!

Best,
Ameya Bongale
Product Manager, Subscriptions

1. februar 2024

Just installed then immediately uninstalled as it failed at the first hurdle, I would have hoped that these issues would have been ironed out beforehand, considering how long it has taken to be released.

Floragy
Storbritannien
11 dage bruger appen
Shopify svarede 2. februar 2024

We're sorry you're having trouble with themes. You may find our help center documentation useful. If you need more help, please contact our support team for assistance. We're here to help.

https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/setup

Chanel Fournier
Product Lead, Subscriptions

Redigeret 22. marts 2024

I wanted to switch over to Shopify's app to make it a more streamlined experience but there just isn't the functionality needed yet. As another reviewer has said there is no way to choose what day a customer will be charge or when their product will be shipped.

Plus the subscription widget seemed to duplicate the options which must be some kind of glitch. Still some work to be done but I'm hoping in the future I will be able to change my review once functionality has increased.

Coad Micro Farm
Storbritannien
16 minutter bruger appen
Shopify svarede 19. april 2024

Hi,

Thank you for taking the time to provide us with feedback.

While our app is designed for simple uses cases, we will inform our development team about the inclusion of specific dates for shipping and charging of subscriptions.

We value your contribution towards the evolution of our app.

Best,
Ameya Bongale
Product, Shopify Subscriptions

21. maj 2024

Pleins de soucis avec.
Les modes d'expedition n'apparaissent pas (point retrait n'apparait pas)
Vous ne pouvez pas personnalisé la bannière

Miave Food
Frankrig
8 dage bruger appen
Shopify svarede 15. juni 2024

Bonjour,

Nous sommes désolés que vous ayez rencontré des problèmes lors de l'utilisation des abonnements Shopify. Vos commentaires sont cruciaux pour nous.

Bien que notre application soit conçue pour des cas d'utilisation simples, nous informerons notre équipe de développement des besoins que vous avez soulignés pour la future version de notre application.

Veuillez contacter nos équipes d'assistance afin que nous puissions poursuivre la conversation et vous aider à résoudre les problèmes.

Best,
Ameya Bongale
Product Manager, Subscriptions

26. februar 2024

The app does not reflect the advertised picture... Crazy

Curaid™
Cypern
3 måneder bruger appen
1. februar 2024

so far looks good with our site and very easy to manage, only issue is that it glitched and added the subscription buttons under the footer on top of already being in the product description like it's supposed to. been in touch with shopify support and apparently they're looking into it so hopefully it's fixed soon

Greenbelt Coffee
Canada
En dag bruger appen
4. februar 2024

Formatting of the app does not reflect the advertised picture.

Easy to set up but not flexible on customization.

App has two default options one for regular subscription and one for auto charge without a way to turn one off.

Would be nice to be able to edit the wording used for the subscription.

Leland Francis
USA
4 dage bruger appen
Shopify svarede 9. februar 2024

Hi there,

Hi, we appreciate your feedback about customizations!

While our app is designed for simple uses cases, we will inform our development team about your feedback for support for customizations in future updates.

We value your contribution towards the evolution of our app. Thank you taking the time to contribute.

Best,
Ameya Bongale
Product Manager, Subscriptions