Rezensionen (108)

Gesamtbewertung
3
Anzahl pro Bewertungsstufe
  • 33 % der Bewertungen sind 5 Sterne
  • 10 % der Bewertungen sind 4 Sterne
  • 13 % der Bewertungen sind 3 Sterne
  • 13 % der Bewertungen sind 2 Sterne
  • 31 % der Bewertungen sind 1 Sterne
31. Januar 2024

- Limited options generally
- Can't choose to sell all products, or a category or by tag with subscriptions
- Must pick one and one product into a subscription. Then it crashes! I had to make 4 subscriptions profiles to fit all our 200+ products in subscriptions.
- No translations possible for text displayed on product page (English only) - Disappointing!
- Still no fix to offer customers more than - 1 - shipping option (not app related but still - come on guys!)

This is still the same app i pilot tested this summer, but i can't see any changes. I would recommend Shopify release a proper update at least to the points above, to make this app worth using.

I really hope you work on this app!

SNUS & DUS
Norwegen
5 monate mit der App
Shopify hat geantwortet 2. Februar 2024

Hi, thank you for your feedback! We will inform our development team about adding your suggestions as potential future updates. We value your contribution towards the evolution of our app!

Chanel Fournier
Product Lead, Subscriptions

4. Februar 2024

NICE APP HOPE IT WILL BE A BEST TOOL FOR BUSINESS PROMOTION

Fizzibyizzi
Indien
4 monate mit der App
25. März 2024

I'm feeling frustrated and disappointed because I've been searching for hours for a live store that uses this app to see how it works in real-time, but I haven't had any luck. even their support chat doesn't want to share any resources.
I'm surprised that the Shopify tech team hasn't created a demo store when every crappy app in the store seems to have one.
I wonder what kind of tech team is working in there, and I think someone should be held accountable for this negligence.

Brain Tea
Kanada
Etwa 2 monate mit der App
9. Februar 2024

Sorry guys. Did you announce the Subscription App last Summer? Yes.
I know it is hard work. I like to make everything simple. Your app is simple. It is no problem.
What is the problem? The widget. The visible part for our customers. The translation needs to be fixed fast. I wonder why the copy of the widget is visible at the bottom of the page.
And a tip for customization? Allow selecting the primary option for a subscription. Just now, only a one-time purchase is possible. Thank you for your fast repair.

gfBar
Tschechien
3 monate mit der App
Shopify hat geantwortet 14. Februar 2024

Hi there,

Thank you for taking the time to review and provide us with feedback.

We have made updates that solve the problems you faced:

1.We have updated our app to support translations to local languages.

2. To ensure the correct placement of the subscription widget we recommend that

- If you are on a vintage theme, ensure that you have added the code snipped to the product template before turning on the app embed.

Adding the code snippet will ensure that the widget displays in the correct place on the product page. You'll have to add the code snipped to the appropriate section of the product template. See the vintage theme instructions on this page - https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/setup#display-subscriptions-on-online-store.

-If you are on a 2.0 theme please ensure that the app embed is toggled to off. App embeds are only used for vintage themes.

Hope this helps! We thank you for feedback that helped with the continuous evolution of our app

Best,
Ameya Bongale
Product, Shopify Subscriptions

25. April 2024

Easy to set up and use,only been using for a week and already seeing benefits.

Fitch First
Vereinigtes Königreich
7 tage mit der App
22. März 2024

At first this app seemed great, but half the time there are glitches when I There is no way to see data about how many people have their subscriptions active (total) for fulfillment & no way to make all the subscriptions charge on the same day every month. You cannot edit the dates at all.

This app could be really great, but it seems it was rushed and a lot of basic functions are missing or glitchy.

Wildflower Fiction
Vereinigte Staaten
Etwa ein monat mit der App
8. April 2024

This probably has potential - but has serious limitations if you sell physical product. The biggest gap is that it will not allow the customer to select their shipping method at checkout - it just auto-selects the cheapest one and does not present any others.

Additionally it does not work with manual payment methods - does not allow your customer to pay by ACH, wire, etc..

It seems as if this was only created with low cost digital products in mind.

Bulk55
Vereinigte Staaten
16 tage mit der App
Shopify hat geantwortet 19. April 2024

We apologize that you ran into issues using Shopify Subscriptions. Your feedback is crucial to us.

We’ve shared your feedback internally to support additional payment methods as well as multiple shipping options for subscriptions

We value your contribution towards the evolution of our app

Best,
Ameya Bongale
Product, Shopify Subscriptions

4. Februar 2024

I would recommend this app for its convenience and the benefits it can contribute to the store's income.

Honey Comb
Vereinigte Staaten
Etwa 2 monate mit der App
14. Mai 2024

Facile à installer et à configurer. Excellente application

Tribu Tendance
Frankreich
Etwa 20 stunden mit der App
6. März 2024

I've never written a review on a shopify app, even when it's been bad, but this one is beyond bad. We used it when it was in Beta with the hope and promise of improvements when it became available to everyone, but the app hasn't changed at all from the awful beta to now. We have almost zero control over settings, the only thing we can update on our end is how many payment attempts before the subscription is cancelled. It's embarrassing that this is a native shopify app. I know that app creation isn't a simple thing, but there are apps out there that already exist and do a lot better, it seems wild from a user perspective that they would get this so wrong. It has been a nightmare for our team to try to manage, there is no way to search within the app, there is no way to control user access or how they can manage their subscriptions. This app is basically unusable and the amount of band aids and workarounds we have is such a huge time and money suck that we regret switching. If there were any communication at all on upcoming updates we may feel a bit better, but the communication is absolutely zero. It has honestly made us consider leaving shopify altogether, that's how frustrating the whole experience with this app has been. I really really hope for improvements soon.

Still Life Studio Memberships
Vereinigte Staaten
30 tage mit der App
Shopify hat geantwortet 19. April 2024

Hi,

Thank you for taking the time to provide us with feedback. We sincerely apologize that you ran into issues using Shopify Subscriptions.

Our app is designed with simple uses cases in mind. We have taken of your feedback and informed our development team on the advanced use cases.

We value your contribution towards the evolution of our app and in helping us become better.

Best,
Ameya Bongale
Product, Shopify Subscriptions