Omtaler (85)

Samlet vurdering
3
Antall per vurderingsnivå
  • 33 % av vurderingene er 5 stjerner
  • 9 % av vurderingene er 4 stjerner
  • 12 % av vurderingene er 3 stjerner
  • 12 % av vurderingene er 2 stjerner
  • 34 % av vurderingene er 1 stjerner
2. februar 2024

It's a good start, but the functionality is extremely limited for someone coming from one of the paid subscription apps. For example you cannot choose a specific date a customer will be charged for their subscription every month. Hopefully they will keep developing features and add options in the future.
Edit: just changed my review to one star because customers only get a single shipping option, no matter how many options you have available

Drikbeer
Danmark
20 dager bruker appen
Shopify svarte 5. februar 2024

Hi, we appreciate your feedback about anchor dates and the ability to select multiple shipping options.

We have informed our development team about adding them for potential future updates.

We value your contribution towards the evolution of our app!

Ameya Bongale
Product Manager, Shopify Subscriptions

7. februar 2024

As many have already mentioned - I have been waiting for this app to come out for ages. Thrilled it is finally here.
-
The interface is clean and simple and looks great on our site. That's an awesome plus.
-
The customer-facing interface and account management are clean and function very well. This was always a big problem we had with other paid subscription apps. We want to make it really easy and transparent for customers to view and edit their subscriptions.
-
The only negative piece of the app was that porting over previous customer data from other subscription apps was overly complicated and very painful. While there is some documentation, you will need to translate the info from your previous tool, and the process can be very manual. That being said - the Shopify support was outstanding, and they helped us work through these issues. Without Shopify's support working through the import of old data, we would have had to ask all customers to sign up again, which would have been painful.
-
My only immediate request for the app in future updates is that the analytics become a bit more detailed. It would be really nice to be able to drill into the data.
-
I would give this app 5-Stars because a) it's great to have a simple native subscription app, b) it's great that it's free, and c) Shopify support was fantastic as we worked on transferring over.

Lochtree
USA
6 dager bruker appen
16. februar 2024

I really, really, really want to be able to use this native subscription app, BUT... there is no way that I can see that a customer can add or remove products from their account portal.

Am I missing something?

Rebel Pastures
USA
16 dager bruker appen
Shopify svarte 19. februar 2024

Hi, glad to hear you are excited about using the Subscription app!

You can set up customer management in Shopify's customer accounts.
If you have new customer accounts active, customers can log in to their account from your online store navigation and manage their subscriptions. If you have classic customer accounts, then you can share the subscription management url to give customers access to manage their own subscriptions.

Customers with new customer accounts or classic customer accounts can manage their subscriptions by clicking Manage your subscription from your automated subscription email notifications. These are automatically turned on when you download the app and you can edit them from the Settings section in the Subscription section of the app.

Turn on subscription management in your Shopify admin settings to allow customers to manage their subscriptions.

Steps:
From the Shopify admin, go to Settings > Customers.
Under New customer accounts in the Manage subscriptions section, click Turn on.
Optional: You can add the Subscriptions page link.

You can find out more information on the help center here: https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/customer-experience#subscription-management-for-customers

Hope this helps and don't hesitate to reach out to support if you have more questions.

Chanel Fournier
Product Lead, Shopify Subscriptions

9. februar 2024

Sorry guys. Did you announce the Subscription App last Summer? Yes.
I know it is hard work. I like to make everything simple. Your app is simple. It is no problem.
What is the problem? The widget. The visible part for our customers. The translation needs to be fixed fast. I wonder why the copy of the widget is visible at the bottom of the page.
And a tip for customization? Allow selecting the primary option for a subscription. Just now, only a one-time purchase is possible. Thank you for your fast repair.

gfBar
Tsjekkia
3 måneder bruker appen
Shopify svarte 14. februar 2024

Hi there,

Thank you for taking the time to review and provide us with feedback.

We have made updates that solve the problems you faced:

1.We have updated our app to support translations to local languages.

2. To ensure the correct placement of the subscription widget we recommend that

- If you are on a vintage theme, ensure that you have added the code snipped to the product template before turning on the app embed.

Adding the code snippet will ensure that the widget displays in the correct place on the product page. You'll have to add the code snipped to the appropriate section of the product template. See the vintage theme instructions on this page - https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/setup#display-subscriptions-on-online-store.

-If you are on a 2.0 theme please ensure that the app embed is toggled to off. App embeds are only used for vintage themes.

Hope this helps! We thank you for feedback that helped with the continuous evolution of our app

Best,
Ameya Bongale
Product, Shopify Subscriptions

20. februar 2024

Good in theory, but not quite ready (for me).

I've played around with this and the customer-side is not very intuitive. First, upon checkout confirmation, the 'go to subscriber portal' did not take me to the Shopify subscriber portal (I am currently using another app, but had it turned off for this test). Then, once I did get into the portal, I wasn't able to manage anything other than "skip" following deliveries.

Now, I am a service-based membership model, so I don't have anything to 'deliver', so for future iterations of this app, I would love to be able to change the 'delivery' title on the listing to a custom title. I also need to be able to have a customer purchase, then the system auto-tag the customer (and transaction, ideally), so that I can properly set up the automations I need to provide them discounts to the shop offers as well as other inclusions.

I really would love to utilize a Shopify-native app for my membership, so I won't be getting rid of Shopify Subscriptions yet, but will be watching closely for updates. (Pretty please, Shopify team!)

The Makers Resource Shop
USA
6 dager bruker appen
Shopify svarte 19. april 2024

Hi there,

Thank you for taking the time to provide us with feedback.

We apologize that you ran into issues using Shopify Subscriptions especially in the context of using it for a service-based membership.

We’ve shared your feedback internally with our teams. Please continue to reach out to our support teams so we can continue the conversation and assist in solving the issues.

Best,
Ameya Bongale
Product, Shopify Subscriptions

Redigert 26. februar 2024

Good, the only thing is say you can’t or customers can’t choose the exact date they want the product recurring charge to be on. Hopefully this will come in the next update, other than that’s its good for a free subscription app

Lily M Beauty
Storbritannia
21 dager bruker appen
29. april 2024

does this work anymore????

BREAD WINNERS GLOBAL
USA
17 dager bruker appen
Shopify svarte 15. juni 2024

Hello,

We apologize that you ran into issues using Shopify Subscriptions.

Yes, the app is working and supports simple subscription functionality and use cases.

Please reach out to our support teams so we can continue the conversation and assist in solving the issues that you may be facing.

Best,
Ameya Bongale
Product Manager, Subscriptions

8. februar 2024

I installed this app to try and see if I could move our company club subscriptions in house - I followed all the steps and couldn't even get the subscription option button to appear on the PDP.

After looking into this I have found that the app is not compatible with third party payment gateways, and can only be used with the Native Shopify payment gateways - which are not supported in South Africa - essentially making this app unusable in South Africa.

Retailability Staging
Sør-Afrika
7 dager bruker appen
Shopify svarte 14. februar 2024

Hello,

We apologize that you are having trouble using the app.

Our app is compatible with a few gateways and not only native shopify payment gateway. You can find more information about it here - https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/setup

If you need more help or are looking for a specific payment gateway to be supported, please contact our support team at for assistance. We're here to help.

Best,
Ameya Bongale
Product Manager, Subscriptions

31. januar 2024

i highly recomment the shopify apps they are easy to use as if compare with other third party apps available on app store

AbyaLife
India
Rundt 1 måned bruker appen
2. februar 2024

This seemed like an easy app and I was thrilled to see it however, once it was installed, the subscribe and save option could only appear at the top of the page instead of organically within the add to cart area as shown in the images used in the app details on the shopify app store.

In addition, even when the code was added as directed by the shopify helpdesk, the subscribe now button would not appear.

I will be uninstalling as it clearly did not have the kinks worked out.

Byers Boutique
Canada
2 dager bruker appen
Shopify svarte 5. februar 2024

We apologize that you ran into issues using Shopify Subscriptions.

Your feedback is crucial to us. We’ve shared your feedback internally. Please reach out to our support teams so we can continue the conversation and assist in solving the issue.

Best,
Ameya Bongale
Product Manager, Subscriptions