Avaliações (108)

Classificação geral
3
Número por nível de avaliação
  • 33% das avaliações são de 5 estrelas
  • 10% das avaliações são de 4 estrelas
  • 13% das avaliações são de 3 estrelas
  • 13% das avaliações são de 2 estrelas
  • 31% das avaliações são de 1 estrelas
16 de julho de 2024

Overall this is a great app that has had very few kinks. Just really wish there was a way for store owners to easily look ahead on future orders. This would allow operators to better prepare and create a more efficient fulfillment process

Joylight Coffee Roasters
Estados Unidos
6 meses usando o app
31 de julho de 2024

I am using to sell a software service. So I do not actually Delivery anything. But Shopify Subscriptions uses text such as:

Delivery every 2 months, $XX flat rate

I can not find an easy way to replace the word Delivery with Charge or other phrase.

I think it would be better to let user to decide how to describe the subscription fee.

bepSmart
Austrália
27 dias usando o app
11 de setembro de 2024

A bit limited at this time. We were hoping we could do a limited time subscription (for example: a 12 mo. plan), but that is not possible. We also were desiring to send a different product or product bundle each of those months, but you are limited to the same item(s) every month.

Grow Goodness
Estados Unidos
41 minutos usando o app
26 de maio de 2024

Added this app. The options are showing twice on my product page. 1st in the normal space. 2nd showing after the footer. Tried to get support. Shopify told me to speak to the app support? Its just brings me back to shopify support.

Who can give us support for this app that does not work.

Qahwah Club - Speciality Coffee
Reino Unido
4 meses usando o app
Shopify deixou uma resposta 15 de junho de 2024

Hi there,

We have made updates that solve the problems you faced for the placement of the subscription widget

To ensure the correct placement of the subscription widget we recommend that

- If you are on a vintage theme, ensure that you have added the code snipped to the product template before turning on the app embed.

Adding the code snippet will ensure that the widget displays in the correct place on the product page. You'll have to add the code snipped to the appropriate section of the product template. See the vintage theme instructions on this page:
https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/setup#display-subscriptions-on-online-store.

-If you are on a 2.0 theme please ensure that the app embed is toggled to off. App embeds are only used for vintage themes.

Hope this helps! We thank you for feedback that helped with the continuous evolution of our app

Best,
Ameya Bongale
Product, Shopify Subscriptions

26 de outubro de 2024

parece fácil no entanto podia dar para mudar o aspeto da caixa das subscriptions.

High Brands
Portugal
4 dias usando o app
2 de junho de 2024

an easy and free way to sell subscription-based products and services. I highly recommend giving it a try before considering third-party integrations.

Bijou Boutique
Estados Unidos
Aproximadamente 2 meses usando o app
Data de edição: 25 de outubro de 2024

Too many glitches. Works sometimes. Needs serious improvements.

1. If payment failed and customer updates their credit card there is no way customer can trigger and approve the payment again, they are left contacting us, we then cancel the subscription and then tell them to make a new one on the site. *Note, Shopify support is not equipped to handles these issues, we just go around in circles since they don't understand their own products.

2. When customer payment fails, no reason is given to us merchants, so we have no explanation for the customer.

3. Customer cant change or move the date, eg if they order every 6 weeks and want it to trigger at 5 weeks and reset the schedule from 6 weeks from manual payment they cant do it.

Please work on fixing these issues, otherwise, I am forced to abandoned the Shopify Subscriptions App.

I Prefer Craft Coffee
Estados Unidos
9 meses usando o app
Shopify deixou uma resposta 15 de junho de 2024

Hello.

Thank you for taking the time to give us feedback and apologize that you ran into issues using Shopify Subscriptions.

I replicated the steps on the Deli Donut Blend on your store, but could not uncover any glitchy behaviour. All the variants displayed the subscription option every time.

However, if you are still running into any challenges please reach out to our support teams so we can continue the conversation and assist in solving the issues.

Best,
Ameya Bongale
Product Manager, Subscriptions

13 de outubro de 2024

Very user friendly.

Dvyne Organics LLC
Estados Unidos
13 minutos usando o app
15 de maio de 2024

App doesn't work at all. People try and subscribe (I tested myself) and it still shows as 0 active subscribers. Moved from another app to this and have now lost all my subscribers - so thanks very much.

Sweet Hamper Company
Reino Unido
4 meses usando o app
Shopify deixou uma resposta 15 de junho de 2024

Hello,

We apologize that you ran into issues using Shopify Subscriptions.

Your feedback is valuable. Please reach out to our support teams so we can continue the conversation and assist in solving the issues.

In the meantime, there is more information on how to migrate customers from other apps to our subscriptions app. I am linking it here - https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/import-export

Hope this helps resolve this issue if it's related to importing exisiting contracts from another app!

Best,
Ameya Bongale
Product Manager, Subscriptions

17 de novembro de 2024

Thanks

Fashion Tech
Estados Unidos
Aproximadamente 8 horas usando o app