Shopify Subscriptions

Really disappointing. Selecting to display only subscription as purchase method doesn’t work, product cannot be added to cart. On top of that no trials, poor widget, and lack of possibility to translate.

Unusable

We have been waiting for this for ages and were so excited to see it finally launched, but the recurring charge does not include shipping in the total, so it is unusable.

Please add shipping to the recurring charge amount on the checkout page so customers (and shops) can see the total £/amount they agree to pay monthly.

I don't want to give this one star. I see the effort and intent to help (thank you), but hiding shipping will create problems and awkward conversations with customers.

I wanted to switch over to Shopify's app to make it a more streamlined experience but there just isn't the functionality needed yet. As another reviewer has said there is no way to choose what day a customer will be charge or when their product will be shipped.

Plus the subscription widget seemed to duplicate the options which must be some kind of glitch. Still some work to be done but I'm hoping in the future I will be able to change my review once functionality has increased.

Great and super easy to setup app, wish they released it million years ago. the only feedback i have is bit more customization for the widget itself, like that "Subscription policy" under the bordered box may confuse some thinking they are getting billed when they select one-time purchase, that copy needs to either get inside that box or better yet, show/hide when customer selects one-time or any of the subscriptions. More color(background on select) customizations would be nice too but it's ok for now, i am sure they'll improve it in no time.

As a company with 90% of business as subscriptions, this is a crucial component to our business. We serve over 3,500 recurring customers, so we are quite familiar with this process.

We have been excited about this app for quite some time now! Other apps take a big murky commission, don't integrate with Shopify well, and don't have the User Interface customers deserve.

I'm writing this review in the hopes Shopify will improve it, and we can switch ASAP. Shopify here's what you need to do!
1. Offer a minimum quantity, for example we don't deliver less than 4 jugs.
2. Offer quantity break discounts, for example buy 4 jugs get 10% discount, buy 6 jugs get a 15% discount.
3. Offer a way to integrate customer's data from other subscription apps like Bold. This will save customers the time to have to resign up, since all of their payment data is already saved in Paypal or Stripe.
4. Make a way for customers to pay with shop pay, a credit card, paypal, or with coinbase integration.
5. Provide analytics, like customer retention, average subscription length, upcoming revenue, amount of subscriptions and history of growth, lifetime value, average subscription amount, and paused subscriptions with option to message them.
6. Make a nice customer interface that lets business choose what options customers can edit.

Happy to provide lots more feedback if someone wants to reach out to us, that would be much appreciated.

Very good

I would recommend this app for its convenience and the benefits it can contribute to the store's income.

Finally this app is now available on all Shopify plans (for Free) and easy to set-up and use! I would have given this 5 stars if there was a way to set a minimum repeat order amount - ie commit for a minimum of 3 repeat orders

Only good for a store that sells one item. No discount codes can be applied which means volume breaks don't work.

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