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it does not work in india.
NICE APP HOPE IT WILL BE A BEST TOOL FOR BUSINESS PROMOTION
Just installed then immediately uninstalled as it failed at the first hurdle, I would have hoped that these issues would have been ironed out beforehand, considering how long it has taken to be released.
We're sorry you're having trouble with themes. You may find our help center documentation useful. If you need more help, please contact our support team for assistance. We're here to help.
https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/setup
Chanel Fournier
Product Lead, Subscriptions
The app works fine, but the choice between buy it once and subscribe also shows at the bottom of my online store, below the footer... is there a fix for this? Other than that it works well for our simple subscription needs
Hi there
We have made updates that solve the problems you faced for the placement of the subscription widget
To ensure the correct placement of the subscription widget we recommend that
- If you are on a vintage theme, ensure that you have added the code snipped to the product template before turning on the app embed.
Adding the code snippet will ensure that the widget displays in the correct place on the product page. You'll have to add the code snipped to the appropriate section of the product template. See the vintage theme instructions on this page - https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/setup#display-subscriptions-on-online-store.
-If you are on a 2.0 theme please ensure that the app embed is toggled to off. App embeds are only used for vintage themes.
Hope this helps! We thank you for feedback that helped with the continuous evolution of our app
Best,
Ameya Bongale
Product, Shopify Subscriptions
The app does not reflect the advertised picture and cannot be translated
This app will not apply discounts as directed when subscription items are placed in the cart. Support from Shopify as a whole is poor. Trying to obtain help in support results in promises to email back with solutions, which never occurs. Additionally, attempts to get assistance with issues migrating customers from a 3rd party app was also unhelpful and excusatory.
Hi there,
We apologize for having a poor experience using Shopify Subscriptions.
For the application of discounts, we would recommend turning on the offer discounts option within the app.
You can find guidance on migrating from 3P apps in our documentation here - https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/import-export
Hope this helps. But please feel free to reach out to us if you need more assistance. We are here to help!
Best,
Ameya Bongale
Product Manager, Subscriptions
So excited that shopify created a native app for subscriptions. The pricing for third party subscription apps wasn't sustainable for the scale of my store. Thank you Shopify!
so far looks good with our site and very easy to manage, only issue is that it glitched and added the subscription buttons under the footer on top of already being in the product description like it's supposed to. been in touch with shopify support and apparently they're looking into it so hopefully it's fixed soon
Formatting of the app does not reflect the advertised picture.
Easy to set up but not flexible on customization.
App has two default options one for regular subscription and one for auto charge without a way to turn one off.
Would be nice to be able to edit the wording used for the subscription.
Hi there,
Hi, we appreciate your feedback about customizations!
While our app is designed for simple uses cases, we will inform our development team about your feedback for support for customizations in future updates.
We value your contribution towards the evolution of our app. Thank you taking the time to contribute.
Best,
Ameya Bongale
Product Manager, Subscriptions
-Can't translate
-Subscription appear both in product page + footer
-Sometimes it can't add to cart
-There should be a dedicated subscription page with bundle selector.
-I hope shopify will improve the product because I was waiting impatiently for this app to be released.
Hi,
Thank you for taking the time for providing us feedback!
For challenges you faced in the subscription widget appearing in the product page and footer, we recommend reaching out to our support teams. They will guide you in helping fixing it.
We hear your feedback about adding translations and bundles support. We have informed our development teams about it and included it in our list of potential updates.
We value your time in contributing to the evolution of our app.
Best,
Ameya Bongale
Product Manager, Subscriptions