評價 (108)

整體評分
3
各級評分數量
  • 33% 的評分為 5 顆星
  • 10% 的評分為 4 顆星
  • 13% 的評分為 3 顆星
  • 13% 的評分為 2 顆星
  • 31% 的評分為 1 顆星
2024年3月19日

Easy to set up, but lacks basic functions. You can't set a minimum for how long a customer has to subscribe which is silly to me because people can just take advantage of the discount, then unsubscribe right away.

HQ Nutrition
加拿大
使用應用程式 21天
Shopify 已回覆 2024年4月19日

Hi,

Thank you for taking the time to provide us with feedback.

While our app is designed for simple uses cases, we will inform our development team about your request

We value your contribution towards the evolution of our app.

Best,
Ameya Bongale
Product, Shopify Subscriptions

2024年3月3日

Minimal ability to edit the text, leading to confusion over terms. Specifically, the bottom text about cancel/pause/renew -- very handy, agree with it entirely on principle, I wanted to (but could not) edit the text to point out that this is for the subscription purchase and not the one-off. The formatting left it a bit vague.

Colors do not pull dynamically from BRAND, which feels an odd and uncomfortable choice to leave off.

Unsure when subscriptions bill -- the first of the month? The day customers sign up? This is not a setting nor was easy to find out when installing the app.

Options were unclear. I can add an option to send weekly or monthly or annually, I assume that's how often to customer gets charged? Would request clarification on wording in the dashboard so I can offer better thoughts. At first I took it as "oh, customer can be charged for 3 months, and then I'll mail... once... a month... no that's not right..."

While installed, there was a conflict where the subscription app was duplicating in my footer. This is not a mark-off of the app, may be a theme issue, but mentioning it for dev exploration.

The checklist in the backend upon install did not check off steps as I was going through them, which lead to considerable worry and time spent over exploration: "Am I doing this right, is something not clicking, what is happening."

Overall, the idea is GREAT as a starter. The execution needs review, the backend communication needs review.

Will keep an eye on app to see if work continues.

Netherworld Post Office
美國
使用應用程式 30天
2024年3月24日

I was very excited to see this app, however I found that it's not usable for websites that sell digital products. This, because the copy 'Delivers every ...' cannot be changed into something more meaningful (like 'renews every...'), especially for the non-EN market. Hopefully this will change in future and I will reconsider using this app.

Een Koffertje Vol Dromen
荷蘭
使用應用程式 15天
Shopify 已回覆 2024年4月19日

Hi there,

We apologize that you ran into issues using Shopify Subscriptions. Your feedback is crucial to us. We’ve shared your feedback with our developer teams about the ability to customize the text on the widget.

Please reach out to our support teams so we can continue the conversation and assist in solving the issues.

Best,
Ameya Bongale
Product Manager
Shopify Subscriptions

2024年3月4日

Please allow multiple shipping options! We have different shipping tiers on Shopify so I don't understand why that can't just carry through to Shopify Subscriptions since this is all under Shopify.

Also, we have tried importing our subscriber list and since the shipping price is wrong, we were told to delete the app for 72 hours to clear our list and start over. Did that and canceled subscribers are still showing up in our contracts dashboard meaning we have duplicates inhibiting us from selling subscriptions to customers.

Support - please help!

ELAVI
美國
使用應用程式 23天
Shopify 已回覆 2024年4月19日

Hi there!

We apologize that you ran into issues using Shopify Subscriptions. Your feedback is crucial to us.

We’ve shared your feedback internally and will be working to enable multiple shipping options for subscriptions.

If you need help in importing subscriptions, we recommend you reach out to our support teams and we can continue the conversation, monitor your specific challenge and assist in solving the issues.

Best,
Ameya Bongale
Product, Shopify Subscriptions

2024年2月26日

It's a good start for this app, however there are a few things which need to be added or adjusted:

- More frontend design options (very limited at this point, own css customizations would be helpful)

- Options for customers to select dates for delivery and payment.

Baumann - Welt der Weine
德國
使用應用程式 25天
2024年1月31日

i highly recomment the shopify apps they are easy to use as if compare with other third party apps available on app store

AbyaLife
印度
使用應用程式 大約1個月
編輯時間:2024年2月26日

Good, the only thing is say you can’t or customers can’t choose the exact date they want the product recurring charge to be on. Hopefully this will come in the next update, other than that’s its good for a free subscription app

Lily M Beauty
英國
使用應用程式 21天
2024年2月21日

La consiglio per la semplicità di utilizzo, è sviluppata da Shopify quindi perfettamente compatibile e gratuita. Dovreste implementare la possibilità di pubblicizzarla con delle email automatiche e con dei banner posizionabili nel sito

FARAGLIA
義大利
使用應用程式 17天
Shopify 已回覆 2024年4月19日

Ciao,

Grazie per aver dedicato del tempo per fornirci un feedback.

Siamo felici che tu possa usarlo facilmente! Terremo in mente le idee che hai condiviso mentre continuiamo a far evolvere la nostra app.

Grazie per il tuo contributo alla continua evoluzione della nostra app.

Best,
Ameya Bongale
Product, Shopify Subscriptions

2024年2月2日

It's a good start, but the functionality is extremely limited for someone coming from one of the paid subscription apps. For example you cannot choose a specific date a customer will be charged for their subscription every month. Hopefully they will keep developing features and add options in the future.
Edit: just changed my review to one star because customers only get a single shipping option, no matter how many options you have available

Drikbeer
丹麥
使用應用程式 20天
Shopify 已回覆 2024年2月5日

Hi, we appreciate your feedback about anchor dates and the ability to select multiple shipping options.

We have informed our development team about adding them for potential future updates.

We value your contribution towards the evolution of our app!

Ameya Bongale
Product Manager, Shopify Subscriptions

2024年2月16日

I really, really, really want to be able to use this native subscription app, BUT... there is no way that I can see that a customer can add or remove products from their account portal.

Am I missing something?

Rebel Pastures
美國
使用應用程式 16天
Shopify 已回覆 2024年2月19日

Hi, glad to hear you are excited about using the Subscription app!

You can set up customer management in Shopify's customer accounts.
If you have new customer accounts active, customers can log in to their account from your online store navigation and manage their subscriptions. If you have classic customer accounts, then you can share the subscription management url to give customers access to manage their own subscriptions.

Customers with new customer accounts or classic customer accounts can manage their subscriptions by clicking Manage your subscription from your automated subscription email notifications. These are automatically turned on when you download the app and you can edit them from the Settings section in the Subscription section of the app.

Turn on subscription management in your Shopify admin settings to allow customers to manage their subscriptions.

Steps:
From the Shopify admin, go to Settings > Customers.
Under New customer accounts in the Manage subscriptions section, click Turn on.
Optional: You can add the Subscriptions page link.

You can find out more information on the help center here: https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/customer-experience#subscription-management-for-customers

Hope this helps and don't hesitate to reach out to support if you have more questions.

Chanel Fournier
Product Lead, Shopify Subscriptions