Reviews (111)

Overall rating
2.9
Counts per rating level
  • 30% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 35% of ratings are 1 stars
September 19, 2024

It's a very basic plug-in subscription app – you get what you pay for. We have quite a few frustrations with it from the back-end, and it's not user-friendly for customers to use on the front-end either. So do your research before you commit, as you may be better paying for a subscription service with more bells and whistles.

Jess's Underground Kitchen
New Zealand
6 months using the app
September 1, 2024

Needs to serious improvements.
1. If payment failed and customer updates their credit card there is no way customer can trigger and approve the payment again, they are left contacting us, we then cancel the subscription and then tell them to make a new one on the site.
2. Customer cant change or move the date, eg if they order every 6 weeks and want it to trigger at 5 weeks and reset the schedule from 6 weeks from manual payment they cant do it.

Central Coast Coffee
Australia
About 2 months using the app
December 21, 2024

The setup process is quite straightforward and user-friendly, which we appreciate. However, we have encountered several glitches, particularly with the subscription not updating from a two-month plan to a monthly one for our skincare products. Additionally, the subscription details are only visible in the footer. I have reached out to customer support, and it appears there is a bug affecting this functionality.

Essential Life
United Kingdom
9 days using the app
September 21, 2024

It's just about OK. We had (and continue to have) glitches moving across from Recharge (that got expensive). Really basic subscription stuff like a customer wanting to postpone an order by a few days just doesn't look possible. Even the support help couldn't do it. Having significant doubts about this after a time-consuming migration. Be careful of this app - if you need anything above a super-basic sub, it's unlikely to be what you want...

Russell and Atwell
United Kingdom
About 2 months using the app
July 31, 2024

I am using to sell a software service. So I do not actually Delivery anything. But Shopify Subscriptions uses text such as:

Delivery every 2 months, $XX flat rate

I can not find an easy way to replace the word Delivery with Charge or other phrase.

I think it would be better to let user to decide how to describe the subscription fee.

bepSmart
Australia
27 days using the app
February 22, 2025

muy buena para productos físicos y virtuales

GO RIGO GO!
Colombia
18 days using the app
December 3, 2024

Doesn't work for products that are only subscription - i.e. a one time purchase is not an option. The documentation says it does this, but when you set it up as documented customers get a "Variant can only be purchased with a selling plan" error message and can not buy.

ArmCare.com
United States
About 3 hours using the app
October 23, 2024

Can you make it possible to purchase subscriptions in person through the POS Go machine? It is nice having the option online for customers, but some customers would prefer to start their subscription in person at our store (Dog Daycare).

Wagsville
Canada
8 months using the app
April 19, 2025

fonctionne super bien

CBD Effect
France
7 days using the app
September 11, 2024

A bit limited at this time. We were hoping we could do a limited time subscription (for example: a 12 mo. plan), but that is not possible. We also were desiring to send a different product or product bundle each of those months, but you are limited to the same item(s) every month.

Grow Goodness
United States
33 minutes using the app