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Aumenta el valor vitalicio del cliente y establece ingresos predecibles con Shopify Subscriptions.
Brinda a tus clientes la opción de recibir los productos que les gustan de forma periódica ofreciéndoles suscripciones en tu tienda. Ya sea que vendas todos tus productos como una suscripción o solo algunos, Shopify Subscriptions hace que sea sencillo configurar y lanzar suscripciones, directamente desde el panel de control de Shopify. Tus clientes pueden pausar u omitir pedidos de manera conveniente y actualizar los datos de pago y envío directamente desde su cuenta.
- Ofrece suscripciones de pago automático (semanal, mensual, anual) con descuentos
- Permite a tus clientes cancelar, saltarse o pausar suscripciones
- Usa plantillas de correo personalizadas para confirmar pedidos o recordar pagos
- Accede a informes para analizar el rendimiento de las suscripciones de tu tiend
- Mueve fácilmente los contratos de suscripción existentes a Shopify Subscriptions
- Características
- Populares entre los negocios de Estados Unidos
- Se usa directamente en el panel de control de Shopify
- Funciona con los temas más recientes
Idiomas
Inglés, Danés, Alemán, Español, Finés, Francés, Italiano, Japonés, Coreano, Noruego (Bokmål), Holandés, Portugués (Brasil), Portugués (Portugal), Sueco, Tailandés, Turco, Chino (simplificado), Chino (tradicional), y Checo
Funciona con
PagoCategorías
Tipos de suscripción
Precios que puedes fijar
Reseñas (103)
It's a very basic plug-in subscription app – you get what you pay for. We have quite a few frustrations with it from the back-end, and it's not user-friendly for customers to use on the front-end either. So do your research before you commit, as you may be better paying for a subscription service with more bells and whistles.
Customer said they want to cancel their subscription, when I looked in my subscription app it shows I have 0 contracts. All this time I thought nobody wanted to subscribe. I wonder how many people think they have a subscription to my products but instead this app is not working and making me look like an idiot and more importantly losing long term customers. This makes my business look incompetent. This should be seamless seeing as Shopify's baseline business model is subscriptions.
Hi there,
Thank you for your feedback! We are sorry to hear that your experience with using the app has not been satisfactory.
If you are continuing to experience the challenge of contracts not populating on the app, we recommend reaching out to our support teams.
We are happy to continue digging deeper into this to help resolve the issue you are facing.
Best,
Ameya Bongale
Subscriptions Product Team
The app is functional and you can't beat the cost...but it leaves a lot to be desired from a subscription app, a few of the issues we've run into:
-customers can't edit their subscriptions, so people have to cancel and resubscribe if they ever want to add items, or edit quantities - even if people wanted to 'shift' their subscription delay it by less time than skipping a whole shipment (they can only skip/pause/cancel and update billing info)
-when recurring orders are generated, they commit the needed inventory, but when the order then goes through the process and gets fulfilled the committed inventory is stuck as committed and requires a lengthy support ticket to resolve - this is happening with every SKU variant on every subscription order so it very quickly becomes a phantom inventory commitment problem
-There's no forecasting or upcoming order view, even if you export the contracts it exports in Shopify's variant ID (not our SKU#s or UPCs that we would need to cross reference for forecasting purposes)
-There's no way to contact the current subscribers or a given item with a message or new item (i.e. one item is being discontinued and replaced with a like item that they'd likely want to subscribe to)
-There's no setting/way to apply price change logic, if you have prices change, your current subscriptions are stuck at the old price unless you manually change each individual one (I understand how this might be a desired behavior, but that should at least be a setting or option "use current price" or "use original price")
-The app auto-tags orders which is handy, but we have no control over what the tags are, the logic applied, or anything....it's stuck with what the developer set (and you can't even see/change it, you just have to guess based on observed behavior)
Those are just a few of the pain points to managing it as we grow (for context we've been using this app since its 'early access' days and have several hundred active subscription contracts). But again....you can't beat the price.
Needs to serious improvements.
1. If payment failed and customer updates their credit card there is no way customer can trigger and approve the payment again, they are left contacting us, we then cancel the subscription and then tell them to make a new one on the site.
2. Customer cant change or move the date, eg if they order every 6 weeks and want it to trigger at 5 weeks and reset the schedule from 6 weeks from manual payment they cant do it.
Overall this is a great app that has had very few kinks. Just really wish there was a way for store owners to easily look ahead on future orders. This would allow operators to better prepare and create a more efficient fulfillment process
Soporte técnico
Shopify puede responder cualquier pregunta que tengas sobre Shopify Subscriptions.
Desarrollador
151 O’Connor St, Ottawa, ON, ON, CA
Recursos
Este desarrollador no ofrece soporte técnico directo en Español.
Fecha de lanzamiento
31 de enero de 2024
Acceso a los datos
Esta aplicación necesita acceso a los siguientes datos para funcionar en tu tienda. Obtén más información en la política de privacidad del desarrollador.
Ver datos personales:
Clientes, propietario de la tienda
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Clientes
Nombre, dirección de correo electrónico, número de teléfono, dirección física, geolocalización, Dirección IP, navegador y sistema operativo
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Propietario de la tienda
Nombre, dirección de correo electrónico, número de teléfono, dirección física
Ver y editar datos de la tienda:
Clientes, productos, pedidos, Tienda online
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Editar clientes
Datos de los clientes
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Editar productos
Productos or colecciones
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Editar pedidos
Todos los detalles de pedidos or Contratos de suscripción
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Editar tu tienda online
Tema, definiciones de metaobjetos, or metaobjetos
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Editar otros datos
Regiones, sucursales, formas de pago de clientes, or traducciones