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Shopify Subscriptions: aumente o ciclo de vida do cliente e tenha uma receita previsível.
Ofereça aos seus clientes a opção de receber os produtos que eles adoram regularmente apresentando assinaturas da sua loja. Quer você venda todos os seus produtos em forma de assinatura ou apenas alguns, o Shopify Subscriptions facilita a configuração e o lançamento de assinaturas, diretamente do admin da Shopify. Seus clientes podem pausar ou pular pedidos de maneira prática e atualizar detalhes de pagamento e frete diretamente de suas contas.
- Ofereça cobrança automática (renovação semanal, mensal ou anual) com descontos
- Ofereça aos seus clientes a opção de cancelar, pular ou pausar as assinaturas
- Use modelos de e-mail para confirmações de pedidos ou lembretes de pagamento
- Acesse relatórios para analisar o desempenho das assinaturas da sua loja
- Transfira contratos de assinatura existentes para o Shopify Subscriptions
- Destaques
- Popular entre empresas dos Estados Unidos
- Dá para usar direto no admin da Shopify
- Compatível com os temas mais recentes
Idiomas
inglês, dinamarquês, alemão, espanhol, finlandês, francês, italiano, japonês, coreano, norueguês (bokmål), holandês, português (Brasil), português (Portugal), sueco, tailandês, turco, chinês (simplificado), chinês (tradicional) e tcheco
Funciona com
CheckoutCategorias
Todos os recursos
Tipos de assinatura
- Produtos digitais
- Produtos físicos
Preços que você pode definir
- Assinar e salvar
- Preços fixos
- Preços personalizados
Tipos de assinatura
Preços que você pode definir
Avaliações (104)
It's a very basic plug-in subscription app – you get what you pay for. We have quite a few frustrations with it from the back-end, and it's not user-friendly for customers to use on the front-end either. So do your research before you commit, as you may be better paying for a subscription service with more bells and whistles.
Needs to serious improvements.
1. If payment failed and customer updates their credit card there is no way customer can trigger and approve the payment again, they are left contacting us, we then cancel the subscription and then tell them to make a new one on the site.
2. Customer cant change or move the date, eg if they order every 6 weeks and want it to trigger at 5 weeks and reset the schedule from 6 weeks from manual payment they cant do it.
Customer said they want to cancel their subscription, when I looked in my subscription app it shows I have 0 contracts. All this time I thought nobody wanted to subscribe. I wonder how many people think they have a subscription to my products but instead this app is not working and making me look like an idiot and more importantly losing long term customers. This makes my business look incompetent. This should be seamless seeing as Shopify's baseline business model is subscriptions.
Hi there,
Thank you for your feedback! We are sorry to hear that your experience with using the app has not been satisfactory.
If you are continuing to experience the challenge of contracts not populating on the app, we recommend reaching out to our support teams.
We are happy to continue digging deeper into this to help resolve the issue you are facing.
Best,
Ameya Bongale
Subscriptions Product Team
The app is functional and you can't beat the cost...but it leaves a lot to be desired from a subscription app, a few of the issues we've run into:
-customers can't edit their subscriptions, so people have to cancel and resubscribe if they ever want to add items, or edit quantities - even if people wanted to 'shift' their subscription delay it by less time than skipping a whole shipment (they can only skip/pause/cancel and update billing info)
-when recurring orders are generated, they commit the needed inventory, but when the order then goes through the process and gets fulfilled the committed inventory is stuck as committed and requires a lengthy support ticket to resolve - this is happening with every SKU variant on every subscription order so it very quickly becomes a phantom inventory commitment problem
-There's no forecasting or upcoming order view, even if you export the contracts it exports in Shopify's variant ID (not our SKU#s or UPCs that we would need to cross reference for forecasting purposes)
-There's no way to contact the current subscribers or a given item with a message or new item (i.e. one item is being discontinued and replaced with a like item that they'd likely want to subscribe to)
-There's no setting/way to apply price change logic, if you have prices change, your current subscriptions are stuck at the old price unless you manually change each individual one (I understand how this might be a desired behavior, but that should at least be a setting or option "use current price" or "use original price")
-The app auto-tags orders which is handy, but we have no control over what the tags are, the logic applied, or anything....it's stuck with what the developer set (and you can't even see/change it, you just have to guess based on observed behavior)
Those are just a few of the pain points to managing it as we grow (for context we've been using this app since its 'early access' days and have several hundred active subscription contracts). But again....you can't beat the price.
It's just about OK. We had (and continue to have) glitches moving across from Recharge (that got expensive). Really basic subscription stuff like a customer wanting to postpone an order by a few days just doesn't look possible. Even the support help couldn't do it. Having significant doubts about this after a time-consuming migration. Be careful of this app - if you need anything above a super-basic sub, it's unlikely to be what you want...
Atendimento
Shopify pode responder a qualquer pergunta que você tenha sobre o app Shopify Subscriptions
Desenvolvedor
151 O’Connor St, Ottawa, ON, ON, CA
Recursos
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).
Lançado
31 de janeiro de 2024
Acesso aos dados
Este app precisa de acesso aos seguintes dados para funcionar em sua loja. Consulte a política de privacidade do desenvolvedor para saber o motivo.
Ver dados pessoais:
Clientes, Titular da loja
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Clientes
Nome, Endereço de e-mail, Número de telefone, Endereço físico, Geolocalização, Endereço IP, Navegador e sistema operacional
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Titular da loja
Nome, Endereço de e-mail, Número de telefone, Endereço físico
Ver e editar dados da loja:
Clientes, produtos, pedidos, Loja virtual
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Editar clientes
Dados do cliente
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Editar produtos
Produtos or coleções
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Editar pedidos
Informações de todos os pedidos or Contratos de assinatura
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Editar a loja virtual
Tema, definições de metaobjeto, or metaobjetos
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Editar outros dados
Localidades, locais, formas de pagamento de cliente, or traduções