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Increase customer lifetime value and establish predictable revenue with Shopify Subscriptions
Give your customers the option to receive the products they love on a regular basis by offering subscriptions on your store. Whether you sell all your products as a subscription or just a few, Shopify Subscriptions makes it easy to set up and launch subscriptions, directly from Shopify admin. Shopify Subscriptions also supports selling subscription products on POS, allowing you to offer subscriptions to customers both online and in-person. Your customers can conveniently pause or skip orders and
- Offer auto-billed subscriptions (renew weekly, monthly or yearly) with discounts
- Allow your customers to cancel, skip, or pause subscriptions
- Use customizable email templates for order confirmations or payment reminders
- Access reporting to analyze your store’s subscription performance
- Easily transfer existing subscription contracts to Shopify Subscriptions
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Danish, German, Spanish, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Portuguese (Brazil), Portuguese (Portugal), Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional), and Czech
Works with
Categories
Subscription types
Pricing you can set
Reviews (355)
Needs to be much cleaner on the front end of the website. Like a drop down to choose which frequency, also needs to have a customer portal integrated directly into the dashboard of the store.
This app works great. The only thing I would improve is giving an active count for the subscriptions so businesses could plan for inventory needs for the subscription items. Currently I have to count them manually.
Needs Major Improvements for Real-World Merchants
I really wanted to like Shopify Subscriptions — it seemed like a clean, native solution. Unfortunately, it falls short in a few critical ways that make it hard to manage customers and maintain trust.
First, subscription pricing doesn’t update when product prices change. Customers continue seeing old prices in their accounts, which causes confusion and unnecessary emails trying to clarify what they’re actually paying. This should be basic functionality.
Second, there’s no way to “Ship Now” or manually adjust the next processing date. That’s a major frustration for both merchants and customers. When someone wants to move up their next order, the only workaround is to cancel and start a new subscription — which is clunky and completely unnecessary.
I’ve contacted Shopify multiple times, and while support is friendly, these limitations have existed for months with no sign of change. I love Shopify as a platform, but this app feels unfinished and lacks the flexibility that serious subscription businesses need.
Please prioritize these features — they’re essential for merchants who rely on subscriptions to keep customers happy.
Support
App support provided by Shopify.
Get supportResources
Developer
151 O’Connor St, Ottawa, ON, ON, CA
Source code
Launched
January 31, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, store analytics, Online Store
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Edit customers
Customer data
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Edit products
Products or collections
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Edit orders
All order details or Subscription contracts
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View store analytics
Analytics
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Edit your Online Store
Theme, metaobject definitions, or metaobjects
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Edit other data
Locales, locations, customer payment methods, or translations
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