Shopify Subscriptions

Shopify Subscriptions

Price: Free
Rating (2.8)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

January 31, 2024

Languages

English, Danish, German, Spanish, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Portuguese (Brazil), Portuguese (Portugal), Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional), and Czech

Categories

Subscriptions

Increase customer lifetime value and establish predictable revenue with Shopify Subscriptions

Give your customers the option to receive the products they love on a regular basis by offering subscriptions on your store. Whether you sell all your products as a subscription or just a few, Shopify Subscriptions makes it easy to set up and launch subscriptions, directly from Shopify admin. Your customers can conveniently pause or skip orders and update payment and shipping details right from their account.

Give your customers the option to receive the products they love on a regular basis by offering subscriptions on your store. Whether you sell all your products as a subscription or just a few, Shopify Subscriptions makes it easy to set up and launch subscriptions, directly from Shopify admin. Your customers can conveniently pause or skip orders and update payment and shipping details right from their account. more
  • Offer auto-billed subscriptions (renew weekly, monthly or yearly) with discounts
  • Allow your customers to cancel, skip, or pause subscriptions
  • Use customizable email templates for order confirmations or payment reminders
  • Access reporting to analyze your store’s subscription performance
  • Easily transfer existing subscription contracts to Shopify Subscriptions

Subscription features

  • Subscription types: Digital products, Physical products
  • Pricing you can set: Custom pricing, Fixed pricing, Subscribe and save

67 reviews

Overall rating
2.8
Counts per rating level
  • 27% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 13% of ratings are 3 stars
  • 15% of ratings are 2 stars
  • 33% of ratings are 1 stars
March 6, 2024

I've never written a review on a shopify app, even when it's been bad, but this one is beyond bad. We used it when it was in Beta with the hope and promise of improvements when it became available to everyone, but the app hasn't changed at all from the awful beta to now. We have almost zero control over settings, the only thing we can update on our end is how many payment attempts before the subscription is cancelled. It's embarrassing that this is a native shopify app. I know that app creation isn't a simple thing, but there are apps out there that already exist and do a lot better, it seems wild from a user perspective that they would get this so wrong. It has been a nightmare for our team to try to manage, there is no way to search within the app, there is no way to control user access or how they can manage their subscriptions. This app is basically unusable and the amount of band aids and workarounds we have is such a huge time and money suck that we regret switching. If there were any communication at all on upcoming updates we may feel a bit better, but the communication is absolutely zero. It has honestly made us consider leaving shopify altogether, that's how frustrating the whole experience with this app has been. I really really hope for improvements soon.

Still Life Studio Memberships
United States
30 days using the app
April 9, 2024

The app is fine, but it's useless because of how it handles shipping rates. Basically, it only allows having 1 shipping rate. So, if you want to offer Pickup $0 and Shipping $N, you can't do it. It will always show Pickup $0. It's super important that they fix this...

ZYN THE WINE MARKET LTD.
Canada
About 2 months using the app
March 4, 2024

Please allow multiple shipping options! We have different shipping tiers on Shopify so I don't understand why that can't just carry through to Shopify Subscriptions since this is all under Shopify.

Also, we have tried importing our subscriber list and since the shipping price is wrong, we were told to delete the app for 72 hours to clear our list and start over. Did that and canceled subscribers are still showing up in our contracts dashboard meaning we have duplicates inhibiting us from selling subscriptions to customers.

Support - please help!

ELAVI
United States
23 days using the app
March 25, 2024

I'm feeling frustrated and disappointed because I've been searching for hours for a live store that uses this app to see how it works in real-time, but I haven't had any luck. even their support chat doesn't want to share any resources.
I'm surprised that the Shopify tech team hasn't created a demo store when every crappy app in the store seems to have one.
I wonder what kind of tech team is working in there, and I think someone should be held accountable for this negligence.

Brain Tea
Canada
About 2 months using the app
February 2, 2024

It's a good start, but the functionality is extremely limited for someone coming from one of the paid subscription apps. For example you cannot choose a specific date a customer will be charged for their subscription every month. Hopefully they will keep developing features and add options in the future.
Edit: just changed my review to one star because customers only get a single shipping option, no matter how many options you have available

Drikbeer
Denmark
20 days using the app
Shopify replied February 5, 2024

Hi, we appreciate your feedback about anchor dates and the ability to select multiple shipping options.

We have informed our development team about adding them for potential future updates.

We value your contribution towards the evolution of our app!

Ameya Bongale
Product Manager, Shopify Subscriptions

About this app

Launched

January 31, 2024

Languages

English, Danish, German, Spanish, Finnish, French, Italian, Japanese, Korean, Norwegian (Bokmål), Dutch, Portuguese (Brazil), Portuguese (Portugal), Swedish, Thai, Turkish, Chinese (Simplified), Chinese (Traditional), and Czech

Categories

Subscriptions

Built by Shopify

About Shopify

4.2 average rating

15 years building apps for the Shopify App Store

151 O’Connor St, Ottawa, ON, ON, CA

More apps like this

4.9 out of 5 stars 1464 total reviews Free plan available
Subscription and recurring payments app, packed with features
Built for Shopify
4.9 out of 5 stars 3105 total reviews Free plan available
Subscriptions, subscription box, recurring payments, & bundle
4.9 out of 5 stars 331 total reviews Free plan available
Expand Sales with recurring Subscriptions, Boxes & Memberships
Built for Shopify

Want to add an app?

Try Shopify free for 3 days