This app does not work. I am using Shopify basic plan and I know that Shopify only has allowed to include gift cards in the advanced plans. But with the covid-19 outbreak it has changed to all memberships, including the free one should be able to add gift cards. The free membership of Shopkeeper is purposefully made complicated to work only for people with coding knowledge. In my case, I do code but after following all the steps it does not work and on top of it I see an error in the preview page as well. NOT GOOD WITH FREE PLAN AT ALL. I was thinking of upgrading to paid membership after trying the free membership but with the quality of this app, I would not do so.
No support. Even their submit a ticket option doesn't work. What a waste of time. Never functional.
Sorry to hear about your experience. Our support links should have all provided an easy way to get in touch. It looks like we did get a request from you later and were able to communicate with you and hopefully resolve the issue. If you still need help, you can email us directly at firstname.lastname@example.org.
Boss Beauty Boutique
"In order for our app to work properly you must be a Shopify Professional User.
To take full advantage of our App please upgrade your Shopify store"
I have a basic plan so this is bogus, thanks for nothing, really :) -_-.
Sorry for any confusion. We try to be as clear as possible that our app works with the existing Shopify gift card functionality as you noted.
Horrible interface for customers to use. Hard to select which cards to let my customers choose from, and 99% of the card designs are not cute. Great idea but a total fail at making it work.