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REALLY ENJOYED SETTING UP MY SHOP, SO MUCH EASIER THAN I THOUHT , THERE IS EERYTHING YOU NEED TO BUILD YOUR SHOP, I HAVE PUT IF OFF FOR SO LONG AND WISH I DID IT OONER.
I GOT MY FIRST ORDER THEY DAY AFTER SETTING UP MY SHOP!
Very disappointing, their support e-mail does not respond. All of the other Shopify apps I use has very responsive support. I am hoping they will read my rating and contact me.
2/2/24 Update: I got an email from the company asking me to "Kindly requesting you please update your review." My review is still the same because the app service did not improve as there are many inconsistencies and bugs. Hope you enjoy this update.
Hello,
You have connected with our support team over chat and emails for multiple issues and we have fixed them in no time. Our support team was always available 24/7 to resolve all your issues. We have never hesitant to attend your messages and worked on the fixes immediately. Only after fixing issues, we have requested to update the review.
We would like to emphasize again that we are always open to take all your feedback and continue to improve our services.
Thanks,
ShopList
In general, the app is very useful and intuitive. They have a fast and resolutive customer service! My issue was solved very soon. Thank you!
excellent customer service. they respond within minutes and help me with any issues that i face. I am over the moon with how easy it is to use. I recommend this app to everyone :)
This did not function in any way shape of form on our website.
Did not sync inventory - did not import orders, did not notify when an order is placed, etc.
I cannot recommend this app at all.
Very User Friendly! I have tried more than 10 other sync apps and this one is THE BEST! Here are the pros: It shows what is synced and you can easily see what product it's synced to, you can easily filter to see what is left to sync, you can list a product on Shopify or Etsy, it's mapping is in common language, not IT lingo. I was hesitant to try this app based on the reviews, but I'm so glad I did! The only con I've seen is: the search filter doesn't seem to keep it's filter when going to a different page. I'm in IT (full time day job) so I can appreciate the common language, and navigation, and filter options this app provides. I cannot imagine trying to map products with the other apps I've tried if you aren't familiar with code language. Thank you for providing a user friendly, functional and fully transparent app!
I use this app to help us sync our Etsy and Shopify shops. The app works very well so long as you have a consistent SKU system for your listings. In case of problems, they have very responsive and helpful customer service!
Had a problem with an order not being correctly transferred. Was solved right away by customer service. Thx
Spent so much time mapping my products and getting everything set up only to find out that it does not sync inventory or orders automatically. You have to write to support each time and they push it over manually. Support answers quickly to solve the symptom but never fixes the actual problem.
I found the App and it was easy to install. Then, when I needed some help, they responded immediately, which is so important. Then the took the time I needed in real time to walk me through the use of the APP for my e-commerce store . I am very impressed and grateful for such good customer service! Highly recommend.
