This app has the lamest customer service I have ever seen !
Im using it for 15 days now ! Sent mail regarding the issue I have from DAY ONE and still nothing!
Ain't going to pay you nothing. Good to have 30 days trial to know you guys are worthless!

The 5 stars are small, really is the best application for messenger that can have Shopify, do not hesitate to install it, because not only intalan an incredible application. They also take the best customer service I've seen! Do not hesitate to install this application is an incredible utility. ! Thanks for everything.!

We love this app! Helps us reduce our abandoned checkouts...
Also their customer support is pretty apt.

It worked for a while and stopped working. Customer service was poor also. Replies took a few days. It was amazing during my first month though but it went downhill from there

Very disappointing customer service, they have just installed auto-reply messing bot, and no human you can find to answer your question,

App works great! Very easy to use and the team is very helpful. It's helped us save many abandoned carts.

We tried several other messenger apps but none of them compare to ShopMessage. We recommend this app to everyone!

This app is so useful! Forget about the abandoned cart emails, bringing people back to facebook messenger with discounted product deals brings higher engagement & conversion! This is the future - interact with your customers straight from the facebook messenger. Highly recommend it - 5 stars. Brings us customers, and was easy to install

Been using them right when this feature came out, they're pretty good! Overall I'm happy with the results although I do see a decrease in CTR.

No support, asked for couple of questions. Total Ignore.
App itself super unclear, requires unnecessary sensible information. Have not managed to set it up.