Overall rating Based on 125 reviews
The Pulse Boutique
This app has made us $11k+ since the time we installed it 60 days ago! The Shopmessage team is great to work with and I'm super excited to see what else they come up with!
(Saturday Nov 18, 2017)
It's a two star review because the app does not work at all. No messages have been sent to any customer. It just didn't work. It was not a 1 star experience because it didn't do any harm (directly) to my shop. Got one email acknowleging the problem but didn't get any further support for 5 days. Will uninstall before free trial expires if I still don't get any support in the next few days.
--UPDATE Nov 19, 2017--
We've got a reply from the app and a plausible solution has been provided. We are testing the app and hope it works.
--UPDATE Nov 22, 2017--
Up and running now. Thanks app founder for their support.
--UPDATE Dec 12, 2017--
Seems to be doing fine. Recovered a good sum from Facebook, although I never know what the sales would be without this app. Worth a try if you use Facebook heavily as traffic source.
App works fine and have given sales but the FB update that removed the pre-checked box kinda ruins a lot. Hope Fb will change their mind.
Great app, easy to install. Guys that made it were helpful and jumped on a call, and take feature requests well.
The best app ever. if you are a Shopify store owner and don't have this app you're losing out an money left on the table.
ShopMessage is one of the best Apps we've installed. Conversion rate is substantially higher than our traditional email abandoned cart automations - open rates blow email out of the water. Highly recommended plus support on any queries or questions from Arjun and the team at ShopMessage has been superb.
ShopMessage has been a game changer for Pura Vida Bracelets. We used to think email did the job, but we didn't realize we would get an order of magnitude more orders from Facebook Messenger by using ShopMessage.
Installation was completely painless, and they did any customization we needed to make sure we were satisfied. Now I couldn't imagine running an e-commerce business without ShopMessage.
Excellent app in terms of simplicity. The one MAJOR thing that stands out with this messenger remarket app compared to the others is that there are opt out buttons in each automated message. This is critical for your user experience and your FB account not getting flagged for spamming people. Recart doesn't have this. I would like to see the ability to change the automated message times. 30 minutes is too fast for the first message. Also needs some more product campaign features outside of the initial add to cart remarket. It builds a list so we should be able to use that list as needed since we as store owners are paying to get those add to carts initially. Those aspects are not valid enough to deduct any ratings in my opinion - still a really solid app and easy to use. Just points to make. We made our money back in the first day.
Great customer service! I was having an issue with getting the app to display on mobile. Customer service emailed back & forth with me, almost in real time, until we got the issued resolved! :-)
A great app, but charges 99$ too much! ;/ :D