ShopMessage: FB Messenger

ShopMessage: FB Messenger

by ShopMessage

Conversational Marketing Automation for Facebook Messenger

4.4 of 5 stars(82 reviews)

Grow Your Subscriber Base

When a user visits your website and clicks "Add to Cart" they'll automatically be opted in to receive Messenger updates from your Page.

Recover Lost Revenue

If a customer doesn't complete a purchase, your Page sends up to 3 Messenger reminders in 48 yours, including a discount and cart contents.

Start Engaging Conversations

Reach your customers with engaging content, like quizzes, contests, product news and more. Create conversations that add to lifetime value.

About ShopMessage: FB Messenger

ShopMessage - Retail Marketing Automation for Facebook Messenger

ShopMessage is a full-service marketing automation platform and a trusted Facebook Messenger Growth engine for Shopify brands. We've pioneered abandoned cart automation on Facebook Messenger, allowing our customers to recover lost revenue and break into conversational commerce.

We’re proud to be featured by Shopify as one of the top apps to boost revenue.

Increase Sales & Cart Recovery With Messenger Automation

With higher opt-in rates, open rates and click-through rates than email, ShopMessage is the tool you need to start recovering lost revenue.

ShopMessage increases conversion rates by recommending ideal send times and best practices so every shop can reach optimal performance. Shops can customize their messaging, discounts and more to best reflect their brand.

Free 28-Day Trial So You Can See The Lift Yourself

ShopMessage is proud to offer a 28-day free trial, so you can sign up and try our service risk-free. Most customers see their first sale on day one and experience an immediate boost in revenue. Our advanced dashboard will show you exactly how much revenue you've recovered, in addition to industry-leading open, click-through and conversion rates.

Quick to Install and Includes White Glove Support

ShopMessage is plug and play, and installation takes just three minutes. Need support or have a special request? Our expert team of developers, designers, data scientists, and conversion specialists are on call so that you’re completely satisfied with ShopMessage’s performance.

How it works

Once you install the app, your product pages will have a "Send to Messenger" checkbox below the Add to Cart button.

If your visitor is already logged into Facebook, the checkbox will be pre-populated with their name.

Once they add the product to their cart, they're automatically opted in to get Facebook messages from your store's Facebook Page. Your Facebook Page then sends up to three personalized follow-up messages if that user didn't purchase.

Powering the Biggest Shops on Shopify

  • Fanjoy
  • Fray
  • Pura Vida Bracelets
  • Bodeaz
  • Ashley Bridget
  • Sand Cloud
  • Sugar and Cotton
  • mnml
  • Focallure
  • Bright and Sparkly

See the app in action

Explore how the app works in an example store.

View example store

Media gallery


Pricing 28-day free trial

See all pricing options


First 3,000 recipients free. $25 for each 1,000 additional.

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.4 of 5 stars
Based on 82 reviews

  • 5 of 5 stars
    80% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
  • 3 of 5 stars
    5% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    11% of ratings are 1 stars

Most recent reviews

Daya Jewelry

Been using them right when this feature came out, they're pretty good! Overall I'm happy with the results although I do see a decrease in CTR.


No support, asked for couple of questions. Total Ignore. App itself super unclear, requires unnecessary sensible information. Have not managed to set it up.


This app is easy to use and does what exactly that it needs to do. I had some troubles and it is fixed by Marla even though it took some more time than I expected.

In terms of CTR and ROI, frankly speaking I was very surprised to see the result because I was not expecting that much. If you're using Facebook as your marketing channel, this is a must app to have.

Cheers to the team !