ShopMessage Facebook Messenger

ShopMessage Facebook Messenger

by ShopMessage

Conversational Marketing Automation for Facebook Messenger

4.4 of 5 stars(96 reviews)

Grow Your Contact List

Messenger contacts have proven to be 5x more valuable than an email subscriber. Our growth plugins help you grow your Messenger list easily.

Conversations That Convert

Engage your customers with targeted conversational flows driven by their on-site browsing behavior and relationship history with your brand.

Trusted by 12,000+ Brands

Over $100,000,000 in recovered revenue for our clients using our game-changing abandoned cart messaging sequence and other engagement flows.

About ShopMessage Facebook Messenger

ShopMessage is the leading conversational marketing platform that drives sales for eCommerce merchants using Facebook Messenger.

Risk-Free 30-Day Trial and 4x ROI Guarantee

A guaranteed minimum of 4x ROI in your first paid month, or we’ll refund the difference. One condition–you have Growth Tools and Flows active for the entire month and follow our best practices.

Why ShopMessage and Messenger Marketing?

Email inboxes are crowded. Automate Messenger Marketing conversations & experience the future of marketing.

  • 81% Message Open Rates
  • 36% Click thru rates
  • 1.4 billion monthly active Messenger users
  • 20 billion messages exchanged between users and businesses per month
  • Earn an average of $40 for every $1 invested

World Class Support

Our expert team is here to ensure you’re getting the most value out of ShopMessage. We offer setup and configuration support as well as enterprise and managed service plans.

Powering the Biggest Shops on Shopify and Trusted by over 12,000+ brands including:

  • FashionNova
  • Pura Vida Bracelets
  • MVMT Watches
  • Blenders Eyewear
  • FIGS

Seamless Subscription - Opt-in rates up to 50%

The most effective suite of tools to help you build your Messenger subscriber list and drive revenue.

  • Customizable Smart Prompts: opt-in users with one-click, only displays to users logged into Facebook and never conflict with email or SMS popups
  • M.Me Links shareable links: send clickers directly into a Messenger flow
  • Send to Messenger Plugin: embed anywhere in your store for one-click opt-ins
  • Order Update Plugin: automatically send order and shipping updates
  • Click to Messenger Ads: acquire new customers from Facebook Ad Manager

Start Conversations That Drive Revenue

Drive conversions by sending the right messages at the right time.

  • Cart abandonment
  • Browse abandonment
  • Welcome series
  • Win back series
  • Order confirmation
  • Shipping notifications
  • Broadcasts
  • Custom flows

Messenger Menu - A Concierge-Style Experience For Customers

Give customers on-demand access to info like targeted product recommendations, support links or interactive FAQs.

Keep Promotions Targeted with Dynamic Discount Codes

Incentivize signups and sales while protecting margins by auto-creating one-time discounts.

Three-minute installation

Plug and play. Installation takes three minutes.


ShopMessage seamlessly integrates and works with platforms you’re using like Privy, JustUno, OptinMonk, Digioh, BounceExchange, Gorgias, ZenDesk & more.

Why We’re the Best Messenger Marketing App

  • Trusted Facebook Messenger development partner
  • Pioneered Messenger automation & abandoned cart recovery
  • Enables merchants to break into messenger marketing automation
  • Featured by Shopify as a top app to boost revenue

Integrates with

  • Gorgias,
  • Privy,
  • JustUno,
  • Klaviyo,
  • Optimonk,
  • SailThru

See the app in action

Explore how the app works in an example store.

View example store

Media gallery


Pricing 30-day free trial

See all pricing options


Includes 250 recipients. $25 for each 1,000 additional.

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.4 of 5 stars
Based on 96 reviews

  • 5 of 5 stars
    80% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
  • 3 of 5 stars
    4% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    11% of ratings are 1 stars

Most recent reviews


So far so good, id like to give a shoutout to the absolutely brilliant Diane from support, she went out of her way to help me with this app :)

Developer reply

June 24, 2019

Thanks for your review, we're thrilled that Diane was able to help you quickly get started!


Customer support is really strong with ShopMessage. They are always willing to hop on a call with you and work out any issues or walk you through setting anything up. Great app, does a great job!

Developer reply

June 24, 2019

Thanks so much for your feedback – we’re always here to help grow your Messenger program!


First time using Facebook messenger bot and I would recommend this app - love their support. Diane was able to guide me through the the welcome series flow.