Shopney ‑ Mobile App Builder

Hazel at Shopney was truly exceptional in helping us publish our app. Her expertise, patience, and dedication made the entire process smooth and stress-free. She provided clear guidance at every step and went above and beyond to ensure our app launch was successful.

amazing support ! just download it and am excited so much

The entire support team is fabulous. They help and supportive all times. Great job. Keep it

Why did I choose Shopney?
I did a very through research while selecting the mobile app builder for my business as this is something that you never want to switch intermittently for any reason. That is why we feel need of a companion who can take care of our mobile apps with utmost integrity so that we can focus on our profits instead of technical issues. Out of many vendors, I impressed by Shopney's instant response on my sales query. By this, I could anticipate how professional they are. Hence, our dialogues began.

Onboarding process
Shopney's onboarding process is like a swiss knife. You can play with their themes and options and can prepare your mobile app design in not more than a day. Everything is very clear and self descriptive.

Customer Service
This was the most important point for me that is why I decided to hire them. I could have ended up paying 1/3rd of the fee I am paying to Shopney to other vendors. Their customer support system is more than highly supportive! They hold your hand like a baby and help you out through their amazing chat system 24/7. This makes your onboarding process super fast without wasting your precious business' time. I hope this would continue post my billing also. :) I also appreciate that they have a customer first approach which they really mean. They do not ask for their star ratings infact they truly earn by their hard work from their customers!

Challenges I faced
Throughout the onboarding process, I single handedly managed all the challenges with Shopney's great support on chat. They have very short and crisp articles on challenges which they share instantly to overcome the challenge. They try to rule out all the possible obstacles right before the action begins which is a very smart way of doing the work to save our time.

What our customers are thinking of our mobile app?
Which mobile app builder you would go with, mostly depends on your budget and objective. For my brand Gaurashtra, I wanted a very clean and sophisticated design which appeals to my customers. I am gladly saying that our customers are liking our apps on both the platforms. We have seen a significant difference in average order value in past few weeks between orders received from our Shopify website and from Shopney mobile apps. We are getting 2x to 3x more order value from our mobile apps than from our website. This means the app is naturally encouraging the customers to buy more. I hope their advanced plans will add more power to the shopping process.

Summary
Shopney's team had been asking for a review in past many days and I was asking them to wait in return. I wanted to actually share my whole experience not in hurry so that it could be beneficial for the readers. If I am getting sales, I will not mind paying for my mobile apps but parallely I also do want to compromise with delivery of apps in terms of quality. I am happy to choose Shopney and highly recommend to you. Shopney is perfectly satisfying my expectations.

Now I see above, I guess I have written a complete blog article as a feedback. :)

I apologise if it took your time more than expected.

Its been a week since our App went live and we have our customers who really love using the app and was waiting for one. Making the app was much easier and straight forward with quick support from the team. The quality of the Shopney platform, its documentation and the processes are commendable. Though its above our budget and there are feature limitations, we now feel it was worth going for.

They have great service. Replied to me within a matter of minutes and guided me through all the services i needed. Lara in particular, was the person who helped me. Very kind and very helpful. Thanks Lara!

Lara is amazing. When she first reached out, i thanked her for being a real human and not being ai. Super fast replies, amazing help. PLEASE for the love of god keep real humans for service, you will stand out above everyone else!

Easy to use and very helpful, responsive support team (Hazel helped out). Looking forward to this growing our sales!

The team is very kind and always trying to find a solution to help with everything

Using shopney we can have an app on the Play and Apple stores in record time, without complications, the truth is it is very easy, and you can get results immediately. The best thing is the constant and timely support that the shopney work team provides you in the process. It really is wonderful.