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If you're not sure if this App builder is for you here are some things to consider from a long-time user;
It's easy to setup and design.
It looks nice and it's easy for customers to use
It's very basic, don't expect anything fancy, even with the highest-paid tier.
There is no option to offer cart deals or sales incentives besides discounts and loyalty on the highest tier.
It does not integrate with the new Shopify customer login update (2024) making customers confused and annoyed.
There is zero analytics.
The App has issues with Paypal and Android
If your store becomes popular, you will outgrow this APP and its limited features fast.
If you have issues with Google etc and setting up the APP they will tell you to fix it yourself, don't expect any help.
Customer service is okay for basic issues.
After trying a few other mobile app builders, I decided to give Shopney a shot. I have to say, They're very detail-oriented, and everything needs to be perfect for us. I reached out to their support team, and Lara from Shopney was particularly helpful. It really doesn’t get much better than this! Thanks a lot Lara!
Top-notch customer support by far , ive never felt so assured that they could handle my problems. But Serena and the team were so helpful and made the setting up of the app so easy. Thanks for helping us with our iOS and Play Store submission
We were planning to launch our 2nd app & for this app as well shopney was our 1st choice as we have been using shopney for more than 3 year on our other store with 0 downtime & 0 issues, they've a great customer support in which Melissa is always there to answer any kind of questions we have. They always listen to the recommendations & add those developments in their roadmap, it's hard to find such SaaS company who have top notch development team and customer support.
I’m incredibly impressed with the Shopney app for Shopify! The interface is so intuitive and user-friendly, making the process of converting my store into a mobile app seamless. On top of that, the customer support team is amazing—always responsive and willing to go the extra mile to help. Thanks to Shopney, I now have a beautiful mobile app that elevates my brand and offers a fantastic experience for my customers. Highly recommended !"
Working with Shopney over the past two weeks has been an absolute pleasure. Lara, in particular, has been a rockstar, guiding our business through every step of designing and launching our new retail app. Transitioning from CS felt overwhelming at first, but Lara’s patience and expertise made the process a breeze. She walked me through each step, making everything feel simple and manageable. This has hands down been one of the best experiences we've had—highly recommend Shopney!
I've been using Shopney for my Shopify store for a year. The creation of the app design was easy and their customer team has excellent support and service! Quick reply and help you get the issue soled!
After a few other mobile app builders we've tried, we have now tried Shopney. I have to say straight away: we are very fond of detail, everything has to be perfect. The design for sub collections could be slightly different for our case, as we have many sub collections we wanted to have narrower buttons than Shopney currently offers. We then contacted the support team, in my case Lara from Shopney was really helpful. The design of the sub collections cannot simply be changed, as this change would apply to all users, but she passed on the feedback. She was able to help us immediately with all other problems and the conversation was super relaxed and focused at the same time. Shopney also guides us through the path to the app launch with great tutorials and lots of illustrated explanations. It doesn't get any better than that! We can definitely recommend Shopney! :-)
Easy to create and great customer service. We are in the process of having our app published, but everything so far is off to a great start.
Hazel was great during the creation of our. She was happy to collaborate and find work arounds when they were needed.