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This is an excellent app conversion platform. 1. They have a dedicated online chat window. Compared to many other apps (which mostly rely on email communication with slow response times), their customer service responded very promptly during our 20-day app rollout, helping us quickly understand the process and build the app. 2. For more complex layouts and customized needs, their customer service went all out to help us build the app. I give them 100 points. 3. There were no hidden fees; the monthly fee was transparent and open. The collaboration was very pleasant!
Shopney's support team is hands down the best I've worked with! Hazel was incredibly responsive and fixed all my app design issues (like price formatting and search suggestions) in minutes. Setting up the app was so easy – no coding knowledge needed at all. Any GCC business owner who wants to launch their mobile app can choose Shopney – you don't have to hire any software engineer or app developer for it. You can launch on both iOS App Store and Google Play Store smoothly. Highly recommend for any Shopify store owner!
I recently reached out to the Shopney support team regarding a specific issue I was facing with my mobile app integration. I was thoroughly impressed by how conversational and solution-oriented the team was. Instead of generic responses, they engaged in a genuine dialogue to understand the root of the problem and provided a clear, actionable fix. Their expertise in mobile commerce UX really shines through in their support. Hope they will keep up their work if I come up with other issues. Thank you.
Shopney made it incredibly easy to launch a fully functional mobile app for our store. The drag-and-drop editor is intuitive, and the design quality is far better than other app builders we tried. Their support team is friendly and always ready to help. Since launching our app, our customer engagement and repeat orders have noticeably improved. Highly recommended!
This is an excellent app and with fantastic support. The team are not just reactive but proactive and respond asap with clear and simple guidance. They helped us launch within a few days, Hazel's support was outstanding.
I am truly impressed and thankful
Been a lovely experience so far. Truly can't beat it for seamlessly setting up an app with its modular building style that translates straight from your existing store. There are some limitations depending what tier you purchase, but it's pretty comprehensive at the Gold Tier which is what we're trialing right now.
The support team is also extremely responsive and helpful.
No complaints so far and look forward to building more with this.
Great experience! She was so patient and helpful in explaining everything, even with my English barrier. Love the shopping app recommendation too. 6 stars for her amazing service! Thanks, Hazel."
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Very polite and helpfull support! The mobile builder is also easy to understand. Nothing but the best for the whole Shopney Team.
Pretty easy to build the app, and the support team helped troubleshoot a few things to prep for launch. Very responsive on chat.