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Working with Shopney over the past two weeks has been an absolute pleasure. Lara, in particular, has been a rockstar, guiding our business through every step of designing and launching our new retail app. Transitioning from CS felt overwhelming at first, but Lara’s patience and expertise made the process a breeze. She walked me through each step, making everything feel simple and manageable. This has hands down been one of the best experiences we've had—highly recommend Shopney!
If you're not sure if this App builder is for you here are some things to consider from a long-time user;
It's easy to setup and design.
It looks nice and it's easy for customers to use
It's very basic, don't expect anything fancy, even with the highest-paid tier.
There is no option to offer cart deals or sales incentives besides discounts and loyalty on the highest tier.
It does not integrate with the new Shopify customer login update (2024) making customers confused and annoyed.
There is zero analytics.
The App has issues with Paypal and Android
If your store becomes popular, you will outgrow this APP and its limited features fast.
If you have issues with Google etc and setting up the APP they will tell you to fix it yourself, don't expect any help.
Customer service is okay for basic issues.
So far the app is great, their customer service is incredible
There is a rep her name is Serena, she is amazing! very helpful and very responsive.
Thanks again
Appears to be very easy integration, quick and convenient. It has all that is necessary for D2C App. Not ready yet for full B2B features, but the Support Team has the right attitude in listing to feedback.
Overall good experience!
I highly recommend the Shopney app for its seamless integration and user-friendly design. It’s an excellent tool for boosting your mobile store's performance with top-notch support.
Using Shopney to build our mobile app was one of the best decisions we've made for our business. The platform is incredibly user-friendly, making the entire process of creating a professional and seamless app a breeze. What stands out the most is the level of customization it offers, allowing us to create an app that truly reflects our brand identity.
The customer support team is outstanding—they are always quick to respond, super helpful, and really go the extra mile to ensure everything is perfect. The integration with Shopify is flawless, and the app runs smoothly on both iOS and Android devices.
Since launching our app with Shopney, we’ve seen a significant boost in customer engagement and sales. Highly recommend Shopney to any Shopify store owner looking to expand their reach with a mobile app!
We were planning to launch our 2nd app & for this app as well shopney was our 1st choice as we have been using shopney for more than 3 year on our other store with 0 downtime & 0 issues, they've a great customer support in which Melissa is always there to answer any kind of questions we have. They always listen to the recommendations & add those developments in their roadmap, it's hard to find such SaaS company who have top notch development team and customer support.
shopney ..the best ive experience with the customer and the team...they're friendly and Expertise...love this customer support not shopney...just kidding
Shopney is AMAZING! Turning my Shopify store into a mobile app was a breeze! I loved all the customization options – my app looks SO unique! Plus, the push notifications? Total game-changer! My customers are more engaged than ever! If you want to boost your brand and make shopping easy & fun, Shopney is a no-brainer! Highly recommend! ⭐⭐⭐⭐⭐"
Top-notch customer support by far , ive never felt so assured that they could handle my problems. But Serena and the team were so helpful and made the setting up of the app so easy. Thanks for helping us with our iOS and Play Store submission
Shopney’s support team is amazing! They answered all my questions right away, and I felt fully supported every step of the way while working on the app. Their help made the whole process so much easier. I can’t recommend them enough!