Shopily AI Chatbot & Assistant

Shopily AI Chatbot & Assistant

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (13)
Developer
Shopily AI

The Ultimate Product Expert for Your Store: Boost sales with highly relevant product recommendations

Shopily is more than just a chatbot — It’s the ultimate product expert & customer support for your store. It learns autonomously from your product catalog, pages, & blogs, and provides shopping advice to your customers with unrivaled relevancy and accuracy. From picking out their first pair of skis to finding the perfect dress for a date, your customers will love its expert recommendations. Plus, it handles customer service inquiries (i.e., promotions, sizing, order, & returns) with ease.

Shopily is more than just a chatbot — It’s the ultimate product expert & customer support for your store. It learns autonomously from your product catalog, pages, & blogs, and provides shopping advice to your customers with unrivaled relevancy and accuracy. From picking out their first pair of skis to finding the perfect dress for a date, your customers will love its expert recommendations. Plus, it handles customer service inquiries (i.e., promotions, sizing, order, & returns) with ease. more
  • Product Expert: Boost sales with relevant and accurate product recommendations.
  • Fully Customizable: Teach AI with your expert knowledge; Tailor its personality
  • Self Starter: Zero setup required. It reads your website & products autonomously
  • Multilingual: Engage with customers in their native languages.
  • 24/7: Answer all inquiries with grace, day or night.
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English, French, Spanish, German, Japanese, Korean, Danish, Greek, Italian, Dutch, Portuguese (Portugal), Portuguese (Brazil), Swedish, Thai, Ukrainian, Chinese (Traditional), Chinese (Simplified), Vietnamese, Russian, Romanian, Polish, Norwegian, Hebrew, Arabic, and Filipino

Works with

Pricing

Forever Free

Free

  • 100 questions per month
  • Support up to 100 products
  • Daily product and store knowledge updates
  • Standard customer support

Smart Start

$29.99 / month

  • 500 questions per month
  • Support up to 1,000 products
  • Fast product and store knowledge updates
  • Priority customer support

14-day free trial

Pro Perform

$129.99 / month

  • 6,000 questions per month
  • Support up to 10,000 products
  • Near real-time product and store knowledge updates
  • Premium customer support

14-day free trial

Elite Engage

$499.99 / month

  • 30,000 questions per month
  • Support up to 50,000 products
  • Near real-time product and store knowledge updates
  • Premium customer support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (13)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 3, 2025

We’ve been using Shopily Guide AI Chatbot for a few months, and it has proven to be a great addition to our store. The chatbot is quick to respond to customer inquiries and provides accurate product recommendations, which has significantly reduced the number of repetitive questions we handle manually.

One of the standout features is its ability to understand our product catalog and guide customers to the right items based on their needs. It’s like having an extra team member available 24/7, ensuring that no customer question goes unanswered, even during off-hours.

Chicago Jade
United States
4 months using the app
Shopily AI replied January 4, 2025

Thank you for your kind review! We’re happy to hear that our Chatbot has become such a helpful part of your store. Wishing you continued success! 😊

January 8, 2025

Normally I don't write reviews. I only write reviews if a company really deserves it, in my opinion.

Rui is a legend. I think less than 1% of shopify (third-party-app) support advisors are like him, but it's probably because he is the founder of his own app.

This app works great and will become better day by day.

Watch Plaza
Netherlands
21 days using the app
Shopily AI replied January 9, 2025

Thank you so much for your thoughtful review—it truly means the world to us! We’re incredibly grateful for your kind words about our app. Our team works closely together to ensure every customer gets the support they deserve, and feedback like yours motivates us to keep improving.

Your invaluable suggestions and insights help shape the app’s development and make it better each day. And we are lucky to have you as our customer and partner.

December 25, 2024

This chatbot app is amazing! Setup was a breeze, and it works seamlessly. Our customers love it, and so do we!

Magda Store
United States
20 days using the app
Shopily AI replied February 6, 2025

We're thrilled to hear that setup was easy and that both you and your customers love the chatbot! 🚀💬 If you ever need anything, we're here to help. Happy chatting! 🎉✨

November 9, 2024

We’ve been using Shopily Guide for a while, and it’s proven to be a valuable addition to our store. It has consistently helped boost our e-commerce conversion rate and allowed us to direct our customer service efforts more effectively. It’s like having a dedicated sales expert with instant knowledge of our entire catalog. Even our most experienced employees don’t match the depth of product knowledge this integration offers.

Extreme Store
United States
22 days using the app
Shopily AI replied February 6, 2025

Hi Jason, Thank you so much for your kind words! 😊 We're thrilled to hear that Shopily AI Chatbot has been a game-changer for your store and helped boost your conversion rate 📈. Knowing that it feels like having a dedicated sales expert makes us incredibly proud! We appreciate your support and look forward to continuing to empower your business! 🛍️✨

November 8, 2024

Excellent app! It enhances the overall customer journey, saving time for both our customers and our team. Highly recommended.

Alpha Mart
United States
22 days using the app

Support

App support provided by Shopily AI.

Developer

Shopily AI

2108 N ST Ste N, Sacramento, CA, 95816, US

Launched

September 4, 2024

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, marketing, store analytics, Online Store

  • Edit customers

    Browsing behavior or customer data

  • View products

    Inventory, product listings, products, publications of products on sales channels, or collections

  • View orders

    Order fulfillments, merchant managed fulfillment, all order details, returns, or shipping information

  • View and Sync Discounts

    Discount codes and promotions

  • View marketing

    Marketing events

  • Edit store analytics

    Pixels

  • View your Online Store

    Pages on your Online Store, metaobject definitions, metaobjects, or theme

  • View other data

    Locales, locations, or Shopify Markets settings

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