Shoply AI Search & AI Chatbot
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The Product Expert for Your Store: Boost sales with highly relevant product search & recommendations
Shoply is more than just a search & chat platform — It’s the product expert & customer support for your store. It learns autonomously from your product catalog, pages, & blogs, and provides shopping advice to your customers with unrivaled relevancy and accuracy. From picking out their first pair of skis to finding the perfect dress for a date, your customers will love its expert recommendations. Plus, it handles customer service inquiries (i.e., promotions, sizing, order, & returns) with ease.
- Product Expert: Boost sales with highly relevant product search/recommendations.
- Fully Customizable: Teach AI with your expert knowledge; Tailor its personality
- Self Starter: Zero setup required. It reads your website & products autonomously
- Multilingual: Engage with customers in their own native languages.
- 24/7: Answer all inquiries with grace, day or night.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, French, Spanish, German, Japanese, Korean, Danish, Greek, Italian, Dutch, Portuguese (Portugal), Portuguese (Brazil), Swedish, Thai, Ukrainian, Chinese (Traditional), Chinese (Simplified), Vietnamese, Russian, Romanian, Polish, Norwegian, Hebrew, Arabic, and Filipino
Works with
- Checkout
- Judge.me
- Smile
Categories
Real-time messaging
Automated responses
Pricing
Forever Free
Free
- 50 answers per month
- Support up to 50 products
- Daily product & store knowledge updates
- Answer questions in customer's language
- Standard customer support
Smart Start
$29.99 / month
- 500 answers per month
- Support up to 1,000 products
- Hourly product & store knowledge update
- Integrate with Judge.me, WhatsApp & more
- Teach AI with your expert knowledge
- Multi-lingual & auto translation
- Tune the personality of AI chatbot
- Premium support (email & chat)
14-day free trial
Pro Perform
$129.99 / month
- 6,000 answers per month
- Support up to 10,000 products
- Instant product & store knowledge update
- Premium support (video meeting)
- Everything in the Smart Start plan
14-day free trial
Elite Engage
$499.99 / month
- Direct support form our senior engineers
- Fine-tuned AI model for your store
- 30,000 answers per month
- Support up to 10,000 products
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (33)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Shopping Assistant by Shopily has transformed the way customers interact with our store. The AI-powered recommendations feel intuitive, helping shoppers find the right products effortlessly. It’s like having a personal shopping assistant available 24/7!
My customers get help in their own language now?! This thing is a game changer.
Had customers telling me how helpful ‘my assistant’ was—little do they know it’s all Shoply Guide
Absolutely fantastic app! I've been using this customer service app for my Shopify store, and it has genuinely transformed the way I manage customer interactions. The intuitive interface makes navigation effortless, while the extensive features have streamlined all my customer service needs into one convenient place.
The integration was seamless, and the support team is outstanding—responsive, knowledgeable, and incredibly helpful. Any questions I've had were addressed promptly and efficiently, demonstrating their genuine commitment to their customers' success.
Since implementing this app, I've noticed increased customer satisfaction and faster response times, significantly enhancing my store's reputation. I highly recommend this app to anyone serious about taking their Shopify customer support experience to the next level. Five stars all around!
Rating this 5 stars based on the support. Owner/dev and small team are super responsive. They delivered some changes for us in no time at all which what really helpful. The product is still a wip but has promise. I love their autoingestion of all shopify data - including blogs and pages. Not sure everyone does that. Makes it easy for the small company that runs their tech stack by themselves.
Support
App support provided by Shoply AI.
Resources
Launched
September 4, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, marketing, store analytics, Online Store
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Edit customers
Browsing behavior or customer data
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View products
Inventory, product listings, products, publications of products on sales channels, or collections
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View orders
Order fulfillments, merchant managed fulfillment, all order details, returns, or shipping information
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View and Sync Discounts
Discount codes and promotions
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View marketing
Marketing events
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Edit store analytics
Pixels
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View your Online Store
Pages on your Online Store, metaobject definitions, metaobjects, or theme
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View other data
Locales, locations, or Shopify Markets settings
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