Shoply AI Search & AI Chatbot
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The Product Expert for Your Store: Boost sales with highly relevant product search & recommendations
Shoply is more than just a search & chat platform—it’s the product expert and customer support for your store. It learns autonomously from your catalog, pages, and blogs, delivering shopping advice with unmatched relevance and accuracy. From helping customers choose their first pair of skis to finding the perfect dress for a date, Shoply provides expert recommendations they’ll love. Plus, it seamlessly handles service inquiries such as promotions, sizing, orders, and returns with ease.
- Product Expert: Boosts sales with highly relevant search and recommendations.
- Fully Customizable: Teach AI with your expertise and tailor its personality.
- Self Starter: Zero setup, Shoply learns your website and products on its own.
- Multilingual: Engages with customers in their own native languages.
- Scalable: Supports catalogs of over 1 million products with custom plans.
Languages
English, French, Spanish, German, Japanese, Korean, Danish, Greek, Italian, Dutch, Portuguese (Portugal), Portuguese (Brazil), Swedish, Thai, Ukrainian, Chinese (Traditional), Chinese (Simplified), Vietnamese, Russian, Romanian, Polish, Norwegian, Hebrew, Arabic, and Filipino
Works with
- Checkout
- Shopify Admin
- Judge.me
- Smile
Categories
Real-time messaging
Automated responses
Pricing
Forever Free
Free
- 50 chats or 100 searches per month
- Supports up to 50 products
- Replies in customer’s language
- Self serve service
Smart Start
$49.99 / month
- 500 chats or 1000 searches per month
- Supports up to 1000 products
- Integrate with Judge.me, WhatsApp & more
- Teach AI with your expert knowledge
- Multi-lingual & auto translation
- Tune the personality of AI chatbot
- Standard email support
7-day free trial
Pro Perform
$149.99 / month
- 1,500 chats or 3,000 searches per month
- Supports up to 10,000 products
- Email and chat support
- Everything else in the Smart Start plan
7-day free trial
Elite Engage
$449.99 / month
- 4,500 chats or 9,000 searches per month
- Supports up to 50,000 products
- Guided AI customization for your store
- Premium support by our senior engineers
- Everything else in the Pro Perform plan
- Contact us for higher limits
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (25)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We were extremely skeptical of AI chat solutions in general - we'd tried a few and been burned hard on the immense training needed. Not so with Shoply AI - this app is set up to read our Shopify data seamlessly, and is incredibly easy to update and maintain. We're super pleased with the results so far, and are excited to see how else we can leverage this brilliantly-designed tool!
Thanks so much for the kind words. We’ve loved working with your team and are excited to keep helping you get even more out of it - from online to offline!
This is the best AI chat/search app available. It looks like real support people are answering the questions from customers. The answers provided are 100% correct as they are combining website content with AI data. The developers are very open for feedback and suggestions. Till now we are very satisfied.
I am impressed by the answers given by the chatbot to clients' questions: our staff couldn't have answered better! Most people think that they were chatting with a human.
Installation and configuration of the app is very easy and support is fantastic: I received immediate and detailed answers to all my doubts.
Reccomended 100%
Thank you so much for the wonderful review! We’re thrilled to hear the chatbot is performing at human level for your customers and that setup was smooth. It’s been a pleasure supporting your team - thank you for the 100% recommendation!
Support
App support provided by Shoply AI.
Resources
Launched
September 4, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, blog contributors
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, marketing, store analytics, Online Store
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Edit customers
Browsing behavior, customer data
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View products
Inventory, product listings, products, publications of products on sales channels, collections
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View orders
Order fulfillments, merchant managed fulfillment, all order details, returns, shipping information
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View discounts
Discount codes and promotions
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View marketing
Marketing events
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Edit store analytics
Pixels
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View Online Store
Online Store pages, metaobject definitions, metaobjects, theme
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View other data
Locales, locations, Shopify Markets settings
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