Engage

About Engage

Engage is a personalized shopping assistant that seamlessly integrates with your website & Shopify POS, helping tailor the experience for each shopper's journey. The app remembers their history (browse history, wishlist and cart activity) across all of their visits, intuitively organizing and leveraging that history for them. Shoppers can sign up for helpful product updates like price drops and back in stock notifications. Marketers can leverage this rich behavioural data to trigger highly targeted email and social media campaigns. And if the customer visits a physical store location, store personnel can pull up that customer’s online history via the Engage app on their POS, making it easy for the customer to complete their purchase in store. Helping you increase engagement, conversion and revenue, all while creating a wow experience for your customers

Salient features

• Capture your customers' shopping activity like browsing history, wishlisted products, subscribed products, Purchased products among others seamlessly across sessions & devices, without the need to log-in.
• Easily capture demand for out-of-stock products using the integrated back-in-stock module.
• Allows you to add products to the customer’s wishlist right from the POS app. Surface the Customer history right within Shopify POS screen, helping you understand the shopper’s requirements and prior interaction with the brand better
• Allow shoppers to share their favourite products and collections with friends and family, via email & social media
• Configure rules to surface relevant updates such as Price Drop, Low Stock, Trending Product etc to your shoppers on their favourite products.
• Setup automatic email triggers with customized templates to engage your users with personalized messages
• Engage with your customers via personalized retargeting campaigns using your Facebook pixel & other social media pixels.
• Native integration with your Email Service Provider that allows you to send automatic email campaigns and build your email list based on user activity. Works seamlessly with Klaviyo, Mailchimp, Mandrill, Bronto, DotMailer, Retention Science, Zaius, Sailthru, Sendgrid among others.
• An intuitive settings page & powerful JavaScript APIs that give you full control over the app UI to ensure the app blends seamlessly with your site
• Extensive 3rd party Integrations with apps like Shopify Flow, Salesforce Marketing Cloud, Zapier etc. to help you get more value from your users’ activity on your site
• Smart dashboard providing you metrics and reports of the Shopper activities on your Shopify store

Need help to configure the Engage app? Just email us at support@swymcorp.com and one of our friendly team members will get back to you ASAP