Shoppingfeed

We are top rated eBay sellers still building our shopify brand and adding product. We were looking for a way to list 1 place and have the product be on different channels. We initially used an importer app to get approx 900 products in Shopify. We then were looking for an app to help us expand but not spend a lot and not triple type the same products on different platforms. Whole thing makes me wish I knew how to write code!! Anyway at first I thought it was my lack of knowledge that was issue with this app, but its not. No way is it user friendly even if we flipped and added products to choppily first then used app to go to eBay and beyond. The final straw was no help guides or explanations, app wanting to assign categories very broadly for eBay - a no no., and then no link on site for the cancellation of free trial. 3-4 months early BTW> not worth the time. If you have never sold on the other and Shopify is your first store it might work.... not for us though.

This is infuriating!!!!!!! I have been trying for 2hrs to download the app and create an account. Have been unable to do either.

tried twice to instal without any luck

I really dislike this app. They are hurting our amazon rating.

Every once in a while it is unable to import order from Amazon to Shopify. No notice is given off this, so they of course get lost until Amazon or the customer contacts us.

Also, you can't login to this app directly from Shopify and they require a username. I can't remember ever having created a username for this, so I have no idea where to start. The "forgot pass" function doesnt seem to work without the damn username..

Update Jan. 2107: Ended up deleting this app to switch over to the one by Shopify. Quickly realized this was a mistake and wanted to switch back to this one, just to get things running until we found a better replacement.

They didn't want to open up an account again due to this review, who at the time of writing is two star. Based on that, I'm not giving them a one star. We're never coming back.

Summary:
- Full of bugs
- Customer support isn't good
- Bugs bugs bugs. The kind of bugs that get you banned from Amazon.

This is EXTREMELY expensive and has not helped a high volume store like mine at all. I think this program is capable of doing a lot of great things if set up with the rules correctly. However the MAIN purpose is to have accurate inventory across multiple sales channels. If you sell any volume, there will be inventory issues. I'm not sure I've gone more than 2 weeks not over selling something. It simply doesn't update timely. What exactly is the $99 paying for? To list.... it simply pulls data intuitively and data mines to cross list. But inventory sync is an absolute JOKE.

It's embarrassing that we look incapable because of this. It's hurting my etsy reviews. To top it off, after I had set up everything how I thought would be best (tech support helped me etc), I suddenly have shopping feed creating NEW shipping profiles for my Etsy store. This allowed oversea's buyers to pay a US domestic first class rate for an item that was $11. I'm now risking horrible reviews from etsy because I simply cannot afford to ship it for $3.50 when the actual charge is $17-$20 in shipping. This was nothing I set up or added either. It worked well for a few weeks and had profiles set. Then magically I have a new Shopping Feed rate in put into there so ANYONE in the world could order $11 dollar products with $3.50 shipping.

I guess it depends on what you need but I feel like this just cost me a lot without any return at all. 1 stars is given because it's truly not adequate at what it should do and that is to keep inventory synced across multiple sales channels. We've yet to see that actually occur properly, despite adjustments made with tech support. Hopefully there will be an app soon that does this more efficiently because it is desperately needed!

I truly wish they refunded me for the money I've spent. I feel completely cheated.

Not great. I was really hopeful as I read about the support and service (which is important).

After a delay on my end, communication was incredibly slow and there was a lot of 'let's chat' but no confirmation of a time and always waiting on responses. The only way to chat is via thier platform (which was never mentioned) and then when I do login, my 'rep' is gone for the day.

New tech guy comes on and says 'how can I help you', then again disappears.. over 15 mins ago (as if my time isn't important).

I have removed their app and going with ChannelUnity. In just minutes, the experience has been much much better and their support is actually online rather than just hit and miss.

Our money is good everywhere (I think!), unfortunate and I was super patient before writing this.

I run a very busy business with multiple clients

Useless. Talked with chat for an hour. Told me they couldn't help me. Definitely not worth even the free trial.

Worst app I had on Shopify so far. Not worth a cent. Poorely explained and badly executed. Got me in trouble with Ebay and Etsy. Loots of lagging on my laptops. Wasted 3 days for this thing.

Absolute Garbage! I would like to rate it 0 stars! a waste of valuable time and effort.

Wow, they dinged my credit card for a free trail after I uninstalled the app. Clunky UI made this a pain to use from the get go and I uninstalled it. The charge on my card crossed the line. Stay away from this app.