Calificación general
4,7
Recuentos por nivel de calificación
  • El 89% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
13 de diciembre de 2023

Absolutely horrific customer support, can't create a new account on shopify store

Miandmolly.co.uk
Polonia
3 meses usando la aplicación
ShoppingFeeder respondió 14 de diciembre de 2023

Hi Filip,

I'm really sorry to hear this. We replied to your message through Shopify support and through our own "Contact Us" form immediately, stating that you already had an account with the same email address as the new store you're trying to sign up. We offered directions to re-open your old account. You didn't reply to either support message, so we were not able to continue the steps to get your new Shopify store reactivated.

Please be so kind as to reply to either of the messages we've sent you so we can continue.

Fecha de modificación: 5 de febrero de 2024

This app and the support are great, sync to google and other marketplaces and have many options to modify. thank you!

Balardi
Estados Unidos
Más de 2 años usando la aplicación
ShoppingFeeder respondió 5 de febrero de 2024

Hi Aviram, we have discussed your issues and we have solved all of them in good time. When you contacted us, we were away from the office as discussed, but there were no urgent issues which required attention. We imagine that you're loving ShoppingFeeder since you've been using it for over 2 years. Hopefully you will consider a positive review in the future.

11 de mayo de 2023

Helpful Team. 100% Customer support from James. Helped me through every step of the way. The Platform is user friendly. There has been an issue on google merchant center which has been fixed by shopping feeder within minutes.

Click Now
Sudáfrica
Más de 2 años usando la aplicación
7 de junio de 2023

I really am happy with the support and service for this product feed. Thank you so much for the hard work and dedication.

Sock Panda
Estados Unidos
Casi 3 años usando la aplicación
3 de mayo de 2023

Great and in-depth help setting up our channels from James :)
Really helpful and recommend using their services

santorinistoreza
Sudáfrica
Alrededor de 1 año usando la aplicación
14 de noviembre de 2017

Henri is my Heroo. Thanks Hanri for all help

Large Wall Art
Estados Unidos
Más de 6 años usando la aplicación
31 de enero de 2018

We just started using this App for both Google and Bing shopping Ads. Henri was super helpful to get us up and running. Very useful report on any issues with the feed to track down and fix. We plan to use it for Facebook feed too. At the end of the day, most Apps in this space will do something similar, but the support would make all the difference. I highly recommend it.

Restaurant Products
Estados Unidos
Alrededor de 6 años usando la aplicación
6 de diciembre de 2017

The customer support is just awesome. Henri walked me through the issue and we had it fixed 10 minutes after I initiated a help session. The platform makes managing my google feed a snap. You can edit the feed details directly in the ap, saving me tons of time. I highly recommend shoppingfeeder to anyone.

Haibeauty
Estados Unidos
Casi 6 años usando la aplicación
7 de febrero de 2023

Been a subscriber to this app for many years. Has worked flawlessly in all that time. Support is friendly, knowledgeable, speedy and sorts any problems if they arise swiftly. Can't hesitate in recommending them.

PATCHERS
Reino Unido
Más de 5 años usando la aplicación
ShoppingFeeder respondió 10 de febrero de 2023

We love it! Thanks for this glowing review! We should send you a ShoppingFeeder patch! :-)

27 de mayo de 2016

Great product. We use it to feed our products into SAs biggest price comparison website. Helps drive great traffic.

Alan Ball
Sudáfrica
Más de 5 años usando la aplicación