ShoppingFeeder Google Shopping

Thank you Collen - You persevered with me and were very helpful in setting up my system.
I do appreciate it!

READ ALL THE NEGATIVE REVIEWS BEFORE YOU INSTALL THIS APP - the biggest mistake we made as a store when looking for a google shopping feed app, is looking only on the overall rating of the app (it was around 4.9/5.0 when we decided to go with Shopping feeder)....and disregarded going through the negative reviews first!

We overlooked things like how cancellations can be done if you no longer want to use this app (a bunch of people in the past had issues of being charged even after cancelling....AND BY THE WAY YOU HAVE TO EMAIL THEM TO CANCEL....JUST REMOVING YOUR APP FROM SHOPIFY WITHOUT EMAIL DOES NOT GUARANTEE THE APP IS CANCELLED...READ THEIR FAQ FIRST!...and a bunch of other unsatisfactory issues other customers faced). We overlooked the scope of permissions this app gets once installed (they can pretty much do anything in your store as they have full scope of permissions - 90% of them not needed) and so much more including the customer service experience....horrible!

Long story short, after 3 years of using this app (we tried everything we could to make things work with them).....what we know now, if we knew then would definitely never use this app!

NOTE: THIS APP TEAM KEEPS EDITING IT'S REVIEW RESPONSES (EVERY COUPLE OF DAYS - WE HAVE ACTUALLY REPORTED AND SEND SCREENSHOTS TO SHOPIFY TO SHOW HOW DECEIVING THIS APP IS) AND WRITE FAKE THINGS LIKE "THANKS FOR OUR PHONE CONVERSATION".....NONE OF THAT EVER HAPPENED, AS WE DROPPED THEIR APP AND NEVER TURNED BACK. IT IS AMAZING HOW FAR THEY WILL GO TO COVER UP LEGITIMATE FEEDBACK FROM PAST CUSTOMERS SO THAT NEW ONES DO NOT KNOW THE PROBLEMS THEY ARE ABOUT TO FACE.

SCREENSHOTS OF YOUR UPDATES ARE ALL FORWARDED TO SHOPIFY - THEY CAN REVIEW YOUR BUSINESS CONDUCT HERE IN SHOPIFY APP MARKETPLACE AND PROTECT THE REST OF STORE OWNERS IN THE FUTURE.

I REQUESTED TO CANCEL MY ACCOUNT 5 DAYS BEFORE THE NEW BILLING CYCLE... AND THEY DID NOT CANCEL MY ACCOUNT THEY STILL BILLED ME... AND NOW THEY ARE STILL BILLING ME 1 MONTH AFTER I REQUESTED TO CANCEL...

If your data (such as your customer addresses, orders, your own company information, email, phone numbers, scripts and the rest) are critical for your company and would not want to have any third party to have access to them.....THEN YOU NEED TO PAY A LOT OF ATTENTION WHEN INSTALLING THIS APP......because the scope of permissions they require to have their app running is way beyond what is needed to get the job. Here is the list of permissions this app requires:

1. View Shopify account data - ShoppingFeeder - Advanced Google Shopping Management will be able to access data such as your Shopify account email addresses, phone numbers, and locations.

2. Manage products - This includes: products, inventory, and collections.

3. Manage orders - This includes: all order details.

ShoppingFeeder - Advanced Google Shopping Management will be able to access data such as customer names, e-mail addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents.

4. Manage marketing - This includes: marketing events.

5. Manage your Online Store - This includes: script tags in your Online Store.

Now, look at what those permissions allow this app to do....and if you are okay with that, then there should not be much problems. But if you are a real company with policies in place to protect yourself (and by the way, you will never use this app when you become a million dollar store, security wise with the above permissions does not work)......THIS WILL BE A BREACH OF YOUR DATA, THE APP CAN PRETTY MUCH DO ANYTHING EVEN THOUGH THEY CLAIM TO HAVE BUSINESS ETHICS E.T.C.......A SHOPPING FEED APP DOES NOT NEED ALL THESE PERMISSIONS TO WORK!!

FYI - WE HAVE ZERO UNDERSTANDING WITH THIS APP (AT NO POINT THERE HAS / WILL EVER BE A PHONE CONVERSATION OR RE-TRY TO USE THEIR APP AGAIN)....... AND THAT WILL REMAIN THE SAME FOR GOOD.

WE HAVE ACTUALLY SEND AN OFFICIAL MESSAGE TO THE SHOPIFY POLICY TEAM TO TAKE A REALLY DEEP LOOK INTO THE PERMISSION SCOPE (AS PER ABOVE) THIS APP HAVE ON STORES.....SOMETHING IS FISHY!!

This is an updated review: I struggled to understand how shopping feeder worked. I was not sure that I was doing the right thing and I did not know how to check on the progress of my Ad. Colen got back to me and we had a video screen shared conversation. He was very patient. He explained to me what I did not understand and explained to me how to manage my labels. He gave me some pointers regarding how to maximise my presence on Google. Now, I feel that I am on the right track and I have a better understanding of all this. Now, I just need to see how this Ad is going to perform. Only time will tell.

Awesome customer support, i need help to configure the app and they solve that for me very quickly and answer to all my questions, and the app works really nice :)

They are responsive. However, no matter how hard I was told they were fighting on my behalf, my products are not getting the expected result. After the $50 setup fee and monthly fee for a couple of month, I actually see less products of mine showing up on google shopping. It is frustrating.

They provide very efficient and prompt customer support. APP is also practical and amazing.

Be aware the one unlimited plan can be costly if you exceed 50k products. The price is ridiculous 7 times the current plan price. Ask them before signing up to avoid surprises.

Superbe application très bonne équipe qui vous aide à l'installation, proche de leurs clients, vous contacte pour faire le point. Google shopping etc... que de bons conseils vous attendent. Ils aiment utiliser Skype pour vous indiquer vos étapes à suivre.et répondent à vos messages sans problème. Application est à recommander. Bien à vous aux développeurs à toute l'équipe Un grand merci.