Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify and other marketplaces, and its user-friendly interface for feed modification. It's highly effective in resolving Google Merchant Center issues, leading to increased sales and traffic. The customer support is often praised for its responsiveness and expertise. The app supports multiple languages and complex configurations, catering to diverse business needs. It's recommended for managing product feeds and fixing issues with Google Merchant Center and Meta accounts.

December 13, 2023

Absolutely horrific customer support, can't create a new account on shopify store

Miandmolly.co.uk
Poland
3 months using the app
ShoppingFeeder replied December 14, 2023

Hi Filip,

I'm really sorry to hear this. We replied to your message through Shopify support and through our own "Contact Us" form immediately, stating that you already had an account with the same email address as the new store you're trying to sign up. We offered directions to re-open your old account. You didn't reply to either support message, so we were not able to continue the steps to get your new Shopify store reactivated.

Please be so kind as to reply to either of the messages we've sent you so we can continue.

Edited February 5, 2024

This app and the support are great, sync to google and other marketplaces and have many options to modify. thank you!

Balardi
United States
Over 2 years using the app
ShoppingFeeder replied February 5, 2024

Hi Aviram, we have discussed your issues and we have solved all of them in good time. When you contacted us, we were away from the office as discussed, but there were no urgent issues which required attention. We imagine that you're loving ShoppingFeeder since you've been using it for over 2 years. Hopefully you will consider a positive review in the future.

May 11, 2023

Helpful Team. 100% Customer support from James. Helped me through every step of the way. The Platform is user friendly. There has been an issue on google merchant center which has been fixed by shopping feeder within minutes.

Click Now
South Africa
Over 2 years using the app
June 7, 2023

I really am happy with the support and service for this product feed. Thank you so much for the hard work and dedication.

Sock Panda
United States
Almost 3 years using the app
May 3, 2023

Great and in-depth help setting up our channels from James :)
Really helpful and recommend using their services

santorinistoreza
South Africa
3 months using the app
March 28, 2023

James has helped me so much. He helped me in submitting my products to marketing channels and he made sure all the errors were fixed.

Vergenoegd Löw
South Africa
About 1 hour using the app
September 15, 2020

My interaction with Collen has been great so far and looking forward to working with you guys. This was very easy to setup with his help and hoping this channel will be a great success.

Avico
South Africa
Almost 7 years using the app
October 24, 2017

Henri is absolutely amazing with understanding your brand and then recommending the best ways to archive your goals.

Real time support with trusted information.

No difficult DIY you just let them know what you want and they will do the rest! Best app yet if your too busy to manage your SEO on your own and need professional one on one assistance this is the app to get!

No doubt the best support team out there by far!

Queenb Hair
South Africa
Almost 6 years using the app
December 6, 2017

The customer support is just awesome. Henri walked me through the issue and we had it fixed 10 minutes after I initiated a help session. The platform makes managing my google feed a snap. You can edit the feed details directly in the ap, saving me tons of time. I highly recommend shoppingfeeder to anyone.

Haibeauty
United States
Almost 6 years using the app
February 7, 2023

Been a subscriber to this app for many years. Has worked flawlessly in all that time. Support is friendly, knowledgeable, speedy and sorts any problems if they arise swiftly. Can't hesitate in recommending them.

PATCHERS
United Kingdom
Over 5 years using the app
ShoppingFeeder replied February 10, 2023

We love it! Thanks for this glowing review! We should send you a ShoppingFeeder patch! :-)