Recenzje (73)
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Updated. Their customer service can take up to 24 hours to respond and they have since reached out several times to help resolve our issues.
This app is powerful and easy to set up. We had special requirements for our store and after a quick call, they quickly updated the app to accommodate our needs. The CEO is a great human and jumped right in to help us get the Donations widget functional on our store in record time. Highly recommend giving this app a try.
The team is super responsive and supportive! We needed some customizations and they were more than willing to help make it work for us on our site! Kudos to the ShoppingGives team and this app!
they started charging monthly fees without any prior notice and no donations as well!
Imagine charging subscriptions AND taking a fee to let businesses do good in the world. What a joke. Worked great before they started double dipping to buy themselves some shiny new toys.
Since they replied saying they aren't double dipping.. here is a quote from THEIR site:
$29
per
month
Start trial
This includes:
.5% (half percent) of order total Donation Transaction Fee per donation
So they aren't taking from the donations, which is nice. But they are charging monthly, and taking a .5% of EVERY ORDER TOTAL. Greedy are we?
We welcome and appreciate your feedback and would love to learn more about your overall experience with the adjustments to our Impact Starter plan. Our goal was to provide upfront transparent communication around these changes, providing emails 2-months in advance. We understand that change can be challenging, and we want to assure you that your concerns are important to us.
I want to note that 100% of the donations pledged go to the nonprofit. We never deduct fees from donations. The decision to implement price changes was taken into the highest consideration, but it was necessary for us to continue offering high-quality solutions and maintain our commitment to inspire purpose every day.
We believe that these changes will ultimately benefit our valued partners by helping them grow both their businesses as well as their impact. We want to assure you that we value your partnership with ShoppingGives, and we are dedicated to continuously enhancing our services to meet your needs.
We are here to support you every step of the way and are more than happy to address any questions or concerns you may have about the changes — to provide us with additional feedback, please email hello@shoppinggives.com.
We truly appreciate your understanding and continued support as we work towards creating a better Giving Economy together.
With gratitude,
The ShoppingGives Team
Ronny and his team have become an invaluable part of our team as we find new and creative ways to both build our brand meaningfully and grow our business effectively. Ronny in particular has gone above and beyond to get creative with solutions for us when we've had off-the-wall giveback campaign ideas, and we've seen direct impact as a result of his efforts and this platform. Can't recommend it enough!
We wanted to act quickly to support families impacted by COVID in early March of last year. The team was ready and jumped into action. Amazing customer service, amazing product, and not enough good things to say.
All I can say is my experience with this app has been INCREDIBLE. From functionality, to the user friendly dashboard, to the customer service, to making my life that much easier, and most importantly allowing me to use my company to help give back... everything has been flawless. This team is exceptional and I will continue to use this app for the foreseeable future, I wouldn’t go with anyone else. Keep up the great work Change Commerce, you are providing an amazing product and experience for your customers!
The team at ShoppingGives is amazing. They are knowledgable, dedicated, and overall easy to work with and help with any and all tasks. I am yet to find a group that always has an answer or can find one so promptly! Highly Recommend!
CHANGE COMMERCE is THE APP for adding a Charity component to your shop. The customer support has been off the charts. They listened to what I envisioned and made it happen so very seamlessly. I checked out all 33 apps on the Shopify list and this is THE ONE I chose. Click NOW to get this APP on your store in time for the 2019 holiday shopping season, This is NOT a paid endorsement.
Thank you so much for the kind review. Glad we were able to get creative and innovate together!
Wonderful to have you as a partner!
