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they started charging monthly fees without any prior notice and no donations as well!
We have been using this app for the the past two months in our retail store and launched our online campaign this month. The Shopping Gives team is very responsive to any questions we have regarding installation and configuring the app as well working with to help set up the non-profits we want to support to ensure they are receiving their donations. Very supportive team and great to work with overall!
The team is super responsive and supportive! We needed some customizations and they were more than willing to help make it work for us on our site! Kudos to the ShoppingGives team and this app!
I had this app for a little bit before they started charging and don't get me wrong I think it's a great app but the reason I'm giving it 2 stars is that I HATE that they started charging out of nowhere. I'm still figuring out how to get sales in my store and I'm not gonna pay 29$ a month when I'm getting 1 sale a month. It makes no sense. What would make more sense is if they required me to pay after a bigger amount of sales or after making a certain amount of profit. Once I have a lot of sales I wouldn't mind paying at all. It's a great app but only worth it once you get sales and if I still had the donation part of it, I might get more sales. But I can't afford it until I get sales. See how difficult it is for us small business owners? So I'm gonna have to go with a different app, which stinks.
We welcome and appreciate your feedback and would love to learn more about your overall experience with the adjustments to our Impact Starter plan. Understanding that change can be challenging, our goal was to provide upfront transparent communication around these changes.
The decision to update our pricing was taken into the highest consideration, and was ultimately necessary for us to continue offering high-quality solutions and maintain our commitment to driving impact every day.
Your partnership with ShoppingGives is appreciated and we are dedicated to continuously enhancing our services. As always, we are here to support you and would be happy to connect in further discussing your feedback and questions.
With gratitude,
The ShoppingGives team
Amazing product and even better customer service. Ronny and his team go above and beyond their scope of work and help in any way they can. Could not recommend more.
Great app! Great Customer service!. They really make an impact, thank you!
We are honor and very happy to collaborate with shoppinggives.
Thanks so much for your partnership!
Super easy to install and great customer support from the shopping gives team. I would highly recommend
We've been wanting to add a giving component to our customers for a long while now. Change Commerce has given us the ability to bring this vision to life very quickly. The team has been the absolute best in helping us get the app launched - best support and teamwork we have ever seen from a shopify app developer. Highly recommended.
Happy you found us!!! We are excited to help activate this holiday season with you! If you have any questions or need any additional support, do not hesitate to reach out.
Giving back is such an big part of our business. This app makes it EASY! Support is outstanding!
I was looking for an app to help my store give back .. and I found it! This is a great app that allows customers to select where the donations are made and gives the ability to set different donation rates. Great app and outstanding customer service!