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Great customer service! They really want to make sure that everything is running the way you need it. There are just a few things that the Change Commerce team is currently working on for us before we launch and start giving back. If you are looking for a way to have your products give back then this is the app that should meet your needs.
So far they have helped me get it up and find the right non profits i was looking for and add them. So far very pleased.
The Change Commerce APP by ShoppingGives is fantastic and geniously solves a fundamental challenge for any cause based brand like our brand > www.tumbledownbrand.com. Which is management of the our giving while offering the buyer an opportunity to contribute to your cause as well. It also provides transparency for the buyer on exactly how much our company is giving and to whom - we are giving too. Support has been responsive and terrific - highly recommend it....even if you are not a cause based brand but just want to give back as part of what you do...Change Commerce is a great option! BIG FAN of Shopping Gives - doing a huge service for our company and many many others. Customer support is terrific as well!
Ready to launch our new online specialty coffee store and needed a giving app to support our mission to return a portion of sales to worthy causes. ShoppingGives fit the bill and the support to help us set up was timely and knowledgeable. Many thanks to Anne!! July 28, 2022 - we've been using the app for quite a while and it's worked flawlessly. Can't say enough about the product and the support.
I had a highly-rated charity Shopify app on my store before I changed to Change Commerce.
The CEO reached out to me personally and set up a meeting to chat with me face to face and answer any and all of my questions as well as explain to me why their app may be a better fit for my store.
Between feeling like they really cared about the people using their app and wanting the best for them in regards to their charitable mission, they also really REALLY care about making sure the charities and non-profits get the full amount of the donation (100%) so that they can use it to its full potential to accomplish their mission.
If you're looking for an app that gives the full amount to the charities/non-profits, is constantly looking to improve the app for the best customer experience, and really wants to help people and businesses make a difference by having their donations used to their full potential, this is the app you want on your store.
I use this app to set a fixed percentage of donations per every transaction in our store. Allowing customers to choose the foundation they like. The support team has being great, helping us to incorporate the widget, configuring it and making sure it was working properly. We really like it.
We've used this app to help the CJ Smuin Memorial Foundation spread its message. In addition to raising awareness, it allows our customers to also support the Foundation we support with donations if they choose to.
I use this app to manage my donations and anytime I've had an issue (mainly user error) the customer support has been **outstanding**. I highly recommend this app to use for the charities that are important to you.
The customer service of this app is superior to most. When the CEO calls you of a venture capital company to learn how to better serve and take care of an issue it brings real confidence and credibility to the mission of this service. We had a couple issues come up that needed dealt with, but I can say with confidence that our company is excited about moving forward with Shoppinggives as our partner in contributing towards non-profits.
I used this app to help easily donate a portion of proceeds to an organization and this app has been really easy to use. The customer service of this company is also VERY excellent, I received a phone call after downloading the app asking if I had any questions and have always been able to easily reach their team with any issues I have had in figuring things out. HIGHLY recommend!