ShoppingGives ‑ Donation App

We had a really clear vision that we wanted to implement. We were looking for the right partner to help us realize that vision and create an amazing experience that helped us do good, while not disrupting the flow of commerce. As we were evaluating potential app partners, we saw several that looked like they could help us get there, but we decided to give ShoppingGives a chance because they are clearly committed to being a business for good. As a Certified B-Corp, we choose to partner with them as we are also on the path to B-Corp Certification. The experience has been nothing short of amazing. Ronny and team engaged with us within hours and had out site mapped out and configured within hours. The very clear vision we created came to fruition in record time, and even quicker, within a day, we had generated a few hundred dollars of donations to organizations that we care greatly about. I cannot recommend ShoppingGives enough. if you are on the fence, deciding between options, give them a shot, you won't be disappointed!

Imagine charging subscriptions AND taking a fee to let businesses do good in the world. What a joke. Worked great before they started double dipping to buy themselves some shiny new toys.

Since they replied saying they aren't double dipping.. here is a quote from THEIR site:

$29
per
month

Start trial
This includes:
.5% (half percent) of order total Donation Transaction Fee per donation

So they aren't taking from the donations, which is nice. But they are charging monthly, and taking a .5% of EVERY ORDER TOTAL. Greedy are we?

Hi BU Tribe is a new store and giving is part of our mission and vision strategy. We discovered the app via a shopify blog and got so excited about the prospect of having it. When we initially downloaded the app we were uncertain as to how to configure it and what would work for us at this early phase in our development as an online store. We reached out to the company and they got back to us immediately scheduling a one-on-one meeting with us. Savannah from shopping gives was our meeting host and she walked us through the entire process patiently giving us clarity as to options and how the whole system worked. When we installed the app there were a few glitches possibly due to our theme, we still were not sure but I was so blown away at their level of customer service. Savannah rallied the team and they worked tirelessly to ensure the app was working correctly in the store, it took hours and the communication was second to none, it was almost like I got a progress report and testing exercise every half an hour until it worked. I even asked Savannah if she slept...lol...as even late in the night she wanted to check if it was working correctly and if everything was ok. Their customer service and support would inspire anyone to be patient and understanding. They are a fantastic group, I am so happy to be collaborating with them in this giving process. I hope other companies come onboard, and I am wishing the team tremendous success and growth for the lifecycle journey of this app.

We were looking for an app that allowed us to run cause marketing programs in our store and found Shopping Gives. With a tight timeline, we were able to make it happen due to their great customer service. The app just works.

I recently tried out the "Shopping Gives" app and unfortunately, I have to give it a 3-star rating. Initially, I was excited about the concept of the app - taking a portion of each sale and donating it to non-profits. It seemed like a great way to give back without any extra cost to me or my customers. However, I recently received an email from the app stating that they will now be charging $29 a month regardless of order volume or donations made.

What's most frustrating is that there was no warning about this cost when I first downloaded the app. If I had known that they would start charging a monthly fee, I would have never bothered with this app in the first place. And to make matters worse, I don't even understand what the $29 is going towards, since my customers are already having their donations donated.

Overall, I'm very disappointed with this app and will be uninstalling it immediately. I'll be on the lookout for other apps that allow me to donate to non-profits without any hidden costs or fees.

Please check with charity to verify receipt of donations. I am a Shopify owner but also the founder of a non-profit for U.S. Veterans. I began with Shopping Gives in March, as of the end of May we had not receive a single payment to the charity. Shopping Gives explained about cycle times and we would be receiving payment soon. I immediately paused service because no charity should have to wait over two months to receive funds. It will be easier and faster for us to make the payment directly to the charity.

Quick response to my initial request and the issue was fixed within a couple of hours. Thank you Anne!

CHANGE COMMERCE is THE APP for adding a Charity component to your shop. The customer support has been off the charts. They listened to what I envisioned and made it happen so very seamlessly. I checked out all 33 apps on the Shopify list and this is THE ONE I chose. Click NOW to get this APP on your store in time for the 2019 holiday shopping season, This is NOT a paid endorsement.

I just launched my website https://sadieb.co/ with Shopping Gives! I met with two of their team members on Monday and they were able to get me set up on Thursday. As a small business, I selected the starter package and the customer service team had to do some customization to include a feature that is usually only available in their premium package. I am so grateful they were willing to do this for me! What an incredible company!

Customer service is great! Knowledgable, replying in seconds, really a great experience. I was able to set up the app in no time, and they helped with everything.