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I like the app and its features (I tried the free version) but I think the price for the growth plan is high. Responsive customer service.
Great app! Ana was my messenger representative and she did everything correctly I asked for without any problems!
Thank you for your review! We really appreciate it, Do let us know if you need any assistance :)
-Anna
I disabled this app but was charged for the subscription without my authorization. It's done nothing for me and brought in 0 impressions. When I contacted supported about this, I had to wait almost 20 min per reply and now the rep named Muhammed is away in the middle of our conversation. Very unprofessional! Not recommended! I want a refund asap
Update April 21, 2022: The refund was processed immediately after the store owner reached out. Unfortunately, they closed the store and no longer have access to their Shopify account.
To clarify, we're unable to charge any store without their authorization. They had subscribed to our 7-day trial, and when they didn't cancel, the paid subscription began.
For questions or concerns regarding your plan, reach out at salespop@cartkit.com - We're available 24/7 :)
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Hi there! Thank you for the review.
This is Muhammad from the Support Team.
My sincerest apologies for the ordeal, we faced delay with our chat app as my shift had ended, and once my colleague started his, the chat was not sent over to him.
We had already initiated a refund process and came across your review just now. We do not intend to cause any dissatisfaction.
In regards to the subscription, we have no issues refunding the amount and have clarified it both over chat and email, and my colleague has sent you an email confirming if you'd like to proceed with the refund.
Please do respond to the email when able so that we may process the refund.
Regards,
Muhammad,
Support Team.
This app is a MUST HAVE! It really creates the vibe of live activity running on your site! Its cool for a customer to see what other customers are buying in REAL TIME. Almost like someone walking into a store and visually seeing someone buy a certain product in front of their eyes and wanting the same one! Beautiful design too, all settings are adjustable and you can remove whatever Pops you dont see fit. Overall Amazing App! Thank you! :)
Thank you so much for the amazing review! And yes, we're happy you also feel like SalesPOP is able to bring an element of human interactions and the shopping experience online.
Best,
Muhammad.
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
cool app than you. cool app than you. cool app than you. cool app than you.
The app is good and the customer support is even better. They answer and deal quickly with our questions and requests :)
Thank you for the wonderful review! We appreciate it, we try our best to be as efficient for our users as possible.
Do let us know if you need any further assistance :)
-Waqas.
I really like how the app works, it is better than the previous one I've been using.
The app is good for our customers as well, they can visualize products and best sellers
I love the look of it. Works great and I like that I can select what sales show up. It makes my shop look more professional.
I was a bit apprehensive as we hadn't done a lot of sales recently (due to Covid19) and I thought it would highlight that lack of activity. But it was really great how it pulled orders from before we had to close everything up, to keep the store looking active and fresh. Works right out of the box, super simple and pro-looking.