SalesPop: Order & Sales Popup , 7.343 Rezensionen
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Il faudrait ajouter certaines explications plus précices concernant certaines applications, cependant le service client est très réactif et a pu m'éclairer rapidement. Ils m'ont également prolongé ma période d'essai.
We appreciate you taking the time to share your feedback! We will definitely take them into consideration. Thank you for helping us improve!
This app is a scam. Point blank.
They hide a feature called to auto bump you to the next highest plan if you go above the amount of views on your current plan. But those numbers are no where near accurate. I had a day with 0 views on my website but this app is showing 972 views for the same time frame.
I signed up for the $29 a month option. I didn't see the auto update selection was defaulted to on. But I was moved to the $129 a month 30k a month option. I haven't even broke 1k views on my website for the whole year.
Then the FAQ shows you how to cancel, but when I go to that screen, the selection for cancelling shown in the FAQ isn't even an option for me to select.
Save yourself the headache and the scam. Don't.
Update Dec 12: This situation has been resolved. We are trying to contact the store owner via email but haven't received a reply.
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Hi there! We are very sorry to read about your experience with our application. Please know that we'll be reaching out shortly to rectify the situation and clarify any misunderstanding regarding the usage of the app in your store.
Happy
We're happy if you're happy! Thank you for sharing your experience.
This is what SaaS scams are all about. The app throws a random, unexpected $3000 auto billing authorization on credit cards without any warning, without visibility and without any way to check and disable.
Hi! Our pricing actually begins at $29/month. We'll reach out to you shortly. $3,049 is our highest annual plan but it doesn't mean you will pay that amount, you can choose any of the other available plans :)
Great app with lots of really helpful features. Excellent support from the team as well. Highly recommend!
Thank you for allowing us to help you! We appreciate your support.
Amazing app, nice look and easy-very-easy to setup.
Thank you so much for allowing us to be part of your business! ◡̈
Great app we've been using for years. Its very effective at keeping customers engaged and shopping on our site
Thank you for your kind words! We're thrilled to hear about your experience with us.
Great app! Has resulted in higher conversion rates for our website. Their customer service is also phenomenal. We'll be using SalesPop for years to come.
Thank you for trusting our app! We look forward to the coming years ◡̈
I have been very happy with the customer service I have received. All questions were answered quickly and clearly and D'Angelo was super helpful and friendly.
I have only had the app installed for 6 days so I cannot comment if there has been an increase in sales at this point.
Thank you for your great review 😊! We are happy for your feedback! We look forward to your update once you start seeing the conversions. We are also in the works of launching conversion statistics on the app's dashboard to help you track the app's conversions better. Once it's live we'll have you updated asap! Until then, have an a amazing day ahead!
Disappointed to say the least , i have just noticed this app has been charging us $29 a month and it wasn't even enable, funny how they automatically add you to the paid plan after an apparent free trial that i wasn't aware of. Fine i did get an email that i just noticed by doing a history search, however i find it disappointed and sad that you would charge costumers that don't even enable or use your app. should be ashamed.
Update 01/08/2023: We reached out a few days ago via email. As you indicated in the review, an email was sent prior to implementing the changes to the account.
However, in acknowledgment of your understanding, we took the initiative to issue a refund for the last charge generated.
Please reach out to our Support Team if you need further assistance ◡̈
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Hi! We are sorry about your experience. We'll be reaching out shortly to share more details about the subscription and why these charges were generated.
We'll be in touch.