Avis (7 435)
Affiner
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Par note
Amazing customer service, and great experience speaking with them. Any questions or concerns you have they are understanding and helpful. Excellent human interaction in a bot filled automated world.
Thanks so much! This review truly made our day.
We're so glad to learn that you are satisfied with our services. It means so much.
We are here for you whenever you need us! Stay safe!
-Anna
The app was easy to set up and I found it really helpful to see previews of our pop ups instantly.
Once you figure out how to get started, it does what it says on the tin. Would like to see more customisation options for the price - i.e. custom pop up messages. Responsive and helpful support team which is a plus.
Hi! Can you please contact us at salespop@cartkit.com? We'll send a message shortly.
GREAT APP! WE CANT WAIT TO SEE HOW IT GROWS OUR REVENUE AND DRIVES MORE SALES!! LET'S DO THIS!!!!!!!
Update April 7
Thank you for the update! I'm pleased to confirm that the situation has indeed been resolved.
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Update April 4
We are utterly disappointed with this app. We've been loyal customers, consistently paying $29 since we first installed it. We even made it clear to customer service that we didn't want to exceed this amount. However, without any notification or warning, we were automatically upgraded to a plan costing $129. This is unacceptable! We feel deceived and taken advantage of. Sadly, we'll be uninstalling the app once our current subscription ends.
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I saw this app on a competitor's website, I believe this app will definitely boost sales as customers and potential customers will have an idea about the best-selling products.
Update Apr 5
Hi! This situation has been resolved favorably for the customer. We hope their review reflects the service we provided when they contacted us.
We are grateful to have had the opportunity to work with you, and anticipate many more years of collaboration!
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Thank you for your review. We appreciate your confidence and trust in our services. Rest assured that we will strive harder to meet your expectations.
Jenny I,
I like everything about it. I wish the X box to exit would be a bit larger for customers to exit when they don't want to see it.
This app encourages other people to shop by showing what items people are adding to their carts. The only thing that was tricky was the subscription. I had an issue staying on the free account. However; the customer service is fantastic and they fixed the situation swiftly.
Thank you very much for your feedback! :slightly_smiling_face:
We are glad to see that you are satisfied with our services.
Let us know if you need further assistance, we will be happy to help.
-Micah
Too early to tell, We will revisit the review when we have had a better understanding of how it increases sales.
I use this app to help me increase my sells. The pops are looking good, very easy to install on the store, recommend it !
Great App! Hopefully this will help convert more sales! I have heard a lot about it and only great things.