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I cant edit the placement of my pop ups as I can't hit update.... really annoying!
I have only just downloaded the app and was made to write a review.
Still navigating thru the app, not bad so far. Not sure if my goals will be met but I'm hope full it'll do the job.
I didn't upgrade to pro account, actually downgraded to basic, but it automatically upgraded to pro for 79USD.... I deselected the automatic upgrades. This is ridiculous
Update Dec 18, 2023.
We have attempted to contact the store owner multiple times, but have not received a response. We are eager to provide a proper resolution and are currently waiting for their reply.
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Hello, We are sorry about this inconvenience, we will be contacting you to resolve this issue immediately.
Great idea. However Images are not appearing as they should be in the popup. I have emailed support 3 times and have still not received a reply from them. Not sure where to go from here. I'll give them another 2 days to reply and then I'll be removing the app and going elsewhere. Update: 29th August 2019 They didn't get back to me with a resolution to the problem so I removed the app completely.
Wont work for me d j jk j . jnjnjnhjnjhnjhnhjnhjnbhjbghjbghbhbhbuybuybnuynbuynunununu nu nu nu n unb u nu nu n un un
NO, there is nowhere to contact them, they obligate me to subscribe to their new plan or let a comment when I tried to contact them. and now my pop up still not apears. I prefer the old version this one is so bad.
Hi! It seems like the charge was generated after your trial period expired. The free plan can be chosen from the pricing page. We've reached out via email to clarify this situation :)
If I could put 0 stars I would.I signed up for the free plan, and the app still charges you WITHOUT YOUR CONSENT ! I exceeded 100view, the application upgrade his plan alone, without warning you !! THIEF ! THIEF ! THIEF ! THIEF !
Hi! We just sent an email. The charge was generated after your trial period ended. We look forward to your reply :)
This app is a scam. Point blank.
They hide a feature called to auto bump you to the next highest plan if you go above the amount of views on your current plan. But those numbers are no where near accurate. I had a day with 0 views on my website but this app is showing 972 views for the same time frame.
I signed up for the $29 a month option. I didn't see the auto update selection was defaulted to on. But I was moved to the $129 a month 30k a month option. I haven't even broke 1k views on my website for the whole year.
Then the FAQ shows you how to cancel, but when I go to that screen, the selection for cancelling shown in the FAQ isn't even an option for me to select.
Save yourself the headache and the scam. Don't.
Update Dec 12: This situation has been resolved. We are trying to contact the store owner via email but haven't received a reply.
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Hi there! We are very sorry to read about your experience with our application. Please know that we'll be reaching out shortly to rectify the situation and clarify any misunderstanding regarding the usage of the app in your store.
CONSUMER BEWARE! I added this app to my store in hopes for it to boost sales from visitors. Before the trial ended I switched from the $29 monthly plan trial to the free plan because I literally had 0 sales and barely any visitors so I wasn't benefiting from this app. Now I look on my bill and it said I got billed $0 from this app and then another charge from this app for $29. I wish I could add a picture for you guys to see. I'm confused and pissed. DO NOT by any means add this app. It is not for new sellers. It appears that if you go over the 100 views of their plan whether or not it's real people viewing your site they will charge you. Weirdly it said I had ironically 102 views. Why isn't this app setup to be capped at the amount of the plan you picked? I think that's crazy. Our goal is to generate sales from this app. Hoping it influences consumers to buy your product(s) or merchandise. When no sales are even made it's crazy your coming out owing more than you made. Worst app ever and to me I feel like it's a scam. I wished I read the low reviews on this app first before adding it. They've done this to many of us.
Hi! We appreciate your message. We just sent an email to clarify this situation.
The charge was generated after the 7-day trial period expired but we'd love to discuss it with you. Please reach out back! :)
Update 3/30/2021
We've tried to reach this customer several times but haven't been able to. The app was installed on 2/25/2021. The charge was made after the 7 day free trial expired on 3/4/2021. The customer downgraded to the free plan 6 hours after the charge was made.