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Great app we've been using for years. Its very effective at keeping customers engaged and shopping on our site
Thank you for your kind words! We're thrilled to hear about your experience with us.
Great app! Has resulted in higher conversion rates for our website. Their customer service is also phenomenal. We'll be using SalesPop for years to come.
Thank you for trusting our app! We look forward to the coming years ◡̈
This app is a scam. Point blank.
They hide a feature called to auto bump you to the next highest plan if you go above the amount of views on your current plan. But those numbers are no where near accurate. I had a day with 0 views on my website but this app is showing 972 views for the same time frame.
I signed up for the $29 a month option. I didn't see the auto update selection was defaulted to on. But I was moved to the $129 a month 30k a month option. I haven't even broke 1k views on my website for the whole year.
Then the FAQ shows you how to cancel, but when I go to that screen, the selection for cancelling shown in the FAQ isn't even an option for me to select.
Save yourself the headache and the scam. Don't.
Update Dec 12: This situation has been resolved. We are trying to contact the store owner via email but haven't received a reply.
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Hi there! We are very sorry to read about your experience with our application. Please know that we'll be reaching out shortly to rectify the situation and clarify any misunderstanding regarding the usage of the app in your store.
Disappointed to say the least , i have just noticed this app has been charging us $29 a month and it wasn't even enable, funny how they automatically add you to the paid plan after an apparent free trial that i wasn't aware of. Fine i did get an email that i just noticed by doing a history search, however i find it disappointed and sad that you would charge costumers that don't even enable or use your app. should be ashamed.
Update 01/08/2023: We reached out a few days ago via email. As you indicated in the review, an email was sent prior to implementing the changes to the account.
However, in acknowledgment of your understanding, we took the initiative to issue a refund for the last charge generated.
Please reach out to our Support Team if you need further assistance ◡̈
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Hi! We are sorry about your experience. We'll be reaching out shortly to share more details about the subscription and why these charges were generated.
We'll be in touch.
Happy
We're happy if you're happy! Thank you for sharing your experience.
Amazing app, nice look and easy-very-easy to setup.
Thank you so much for allowing us to be part of your business! ◡̈
Great app, easy to navigate and support team is very quick in removal of ads. We use it for two stores. Just awesome.
Thanks for reaching out to our Support Team and for sharing your experience. We appreciate it!
It was truly impressive to see how quickly Judith acted and responded to my request. Throughout the process, Judith demonstrated outstanding professionalism and expertise. The fast and efficient service I received truly made things easier for me and resolved my problem in no time.
Thanks again for great service!
Thanks for your kind words and for allowing us to assist you!
great customer service. Judith helped me. She was awesome and answered all my questions. Love the app
Thank you for allowing us to assist you today! It was a pleasure :D
I am impressed with the Customer Service I have received and the willingness to help with all my questions. I can see the changes due to adding the Pops making a difference!
Wow, thank you so much for your kind words! We’re honored to have earned you as a customer ◡̈