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Great app so far so good! I highly recommend!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
We contacted the support team in April 2022 about an issue with the review pop ups showing the incorrect city of almost all customers. It shows only one city, which is the one our business is based at. Imagine visitors seeing all such review pop ups with the same city. Wouldn't they feel suspicious of those reviews possibly being all fake, while they are in fact, all valid?
This issue has been ongoing and unresolved, despite us having contacted the support team since April 2022.
We granted collaborator access in April 2022. According to Shopify, no one has logged on to look at our issue since then.
We're very disappointed in the extremely poor customer service. Very unprofessional.
Feb 15, 2023. Hi! We are very sorry that this issue hasn't been resolved yet. This is definitely not the quality of service that represents us.
Although not an excuse - we recently went through some changes in the administration as well as with most of the team.
Please know that we have requested our new engineering team to prioritize this issue and we'll be following up closely until solved.
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Thank you for your review, Do let us know if you need any further assistance or tips :)
-Waqas.
I USE THIS APP TO HELP ME MAKE CONVERSING EASIER. ANY NOTIFICATIONS I GET SEE IT STRAIGHT AWAY. THEREFORE I DONT HAVE TO KEEP MY CUSTOMERS WAITING
Loving this app so far! I have loved sites with this when I'm a customer, and I am so happy to have it added to my own!
really helpful app, made a good amount of money using this app. very important using this app. amaf
I didn't use it much but i think it's a great app to used as it's free to use it's great for begginers
better shopify app in my opinion, everyone shoud use this app in your own shopify ecommerce. Thanks.
THIS APP REALLY HELPS ALOT! BOOSTED MY SALES AND THATS PRETTY COOL WOULD RECOMMEND TO ANYONE JUST STARTING OR A PRO!
It really helps build trust with my customers and my sales have recently improved just a bit compared to before
The app is simple and straightforward to install. Easy to use. Great for small business website to drive influence.