Customer service is great! Very helpful and Quick message back! However no conversions from this app.
I used this app. I don't appreciate that it automatically charges you after the trial expires. I will continue to use it. I would appreciate a refund of the 3/4 months I did not realize it was charging me...After checking the stats- It didn't really wow me. It does, however, make the store feel alive. Please contact me because you guys are hard to get a hold of. I had to get the subscription to get a hold of support. & not even available. oof. The most I'd give for a service like this is $5/m. Just an honest review of what I'd pay for a service like this. Update: I got a response through email.
Thanks for reaching out. 2 stars up to 3 stars.
Hi there! We sent an email this morning. Please get back to us to rectify this situation. Thank you!
It's very good but very expensive for shops with few visitors. I would definitely buy this if it's cheaper.
Hi, we have a free plan available! Please contact us at firstname.lastname@example.org :)
I'm intrigued by this app as a consumer i know seeing that others are purchasing gives me more confidence to also buy but if they want ppl to dish out 30 a month they should at least include metrics with the free version because i truly cannot tell when a conversion is because of this app or just cus. and u want me to pay. i need to see this is actively working. you should consider giving ppl a chance to use the app with metrics available. only data talks to me, ot
We reached out via email! We'd love to hear more about your experience :)
I'm pretty sure this is a great app! But not for me. I was charged during my trial run and after being uninstalled
Dec 8: Update - The charge was generated correctly after the 7-day trial period ended. We contacted the store owner and explained this. A refund was issued following our policy.
Dec 8: Hi! We'll contact you immediately.
Finding the app was easy after I looked up CartKit. The instruction videos do not match what happens after you install the app however. They need to update it.
still using it .....................................................................................
Sweet N' Co
Pretty good app for my website but many problem and very expensive, 30$ for simple pop up.
But Vrey good help from the staff
The app is esthetically pleasing. I notice that the app changes the theme on its own. This can be a hassle but other than that I like the app.
Pricing is too high for what they are offering. I have found a more affordable option