Overall rating Based on 2 reviews
ShopRep is a promising app with a creative way to navigate products. It acts like a helpful virtual sales assistant. It guides customers to a personalized collection. To that end, an “all” collection is required. Create logic trees that lead shoppers through a series of questions that append multiple tags to a query. Make certain desired products have all the tags within the tree.
I had to sketch out a plan on paper before recreating within the app. You can create multiple sets to appear on different pages by specifying URL exclusions. The app inherits colors from global settings.
OMISSIONS: Menu of tags is not alphabetical but you can use keyboard to cycle through words beginning with first letter. Text within buttons is centered but buttons themselves are flush left so multiple rows or less than do not center beneath question. You can edit trees but there is no easy way to reorder button positions (hence the need for careful planning). You need to delete “branches” of the tree or rename “leaves.” Cannot export/duplicate tree structure.
ANOMALIES: Some products may be left out of queries. If you cancel a query before beginning another, prior cached tags are not cleared so subsequent query may be invalid. App editing is unavailable on iOS Safari.
Overall, it is a pleasant alternative to traditional collections and search fields.
I carry many different sauces and need a way to guide our customers to the right product. Filtering is not much useful unless customer type in the right keywords. ShopRep has been helpful for us to make a recommendation to our customers. I love the fact I can simply make the change and design the experience. Strongly recommend it. Very affordable way to make a great recommendation experience.