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- FAQ
- Developer website
- Privacy policy
- support@shopsync.io
Pricing
Free
Most recent reviews
BloomingBulb
Couldn't figure out why I got unsubscribed from my own email list until I found the reviews. This app unsubscribed people who placed orders, meaning our most valuable subscribers.
Developer reply
Hi there, thank you for the feedback. We wanted to let you know that this behavior was patched on 10/12/20: https://shopsync.io/changelog.
Here is more information about it in our support area on how we handle those situations: https://support.shopsync.io/using-shopsync/syncing-information#subscribers-added-to-a-mailchimp-audience-prior-to-checking-out-in-your-shopify-store
If you're still having challenges with this after the update, please don't hesitate to reach out to us at support@shopsync.io.
Sweet Paprika Designs
I've had this app installed for a while and for the most part it seems to work fine, but after reading some reviews today about customers being unsubscribed if they don't check the "accept marketing" box at checkout, I looked and sure enough I think this has happened with my account too which is terrible! Some customers have been with me for years and then all of the sudden they're off my mailing list because they didn't check a box? I'm uninstalling this app today.
Developer reply
Hi there, thank you for the feedback. We wanted to let you know that this behavior was patched on 10/12/20: https://shopsync.io/changelog.
Here is more information about it in our support area on how we handle those situations: https://support.shopsync.io/using-shopsync/syncing-information#subscribers-added-to-a-mailchimp-audience-prior-to-checking-out-in-your-shopify-store
If you're still having challenges with this after the update, please don't hesitate to reach out to us at support@shopsync.io.
Norse Interiors
I used this app to connect my Shopify store to Mailchimp, and I've had 0 issues. It's easy to connect, and it allows me to work smarter with Mailchimp. The customer service is outstanding as well.