ShopSync

ShopSync

by ShopSync

Connect your store with Mailchimp

3.8 of 5 stars(358 reviews)

About ShopSync

Connect Your Store With Mailchimp

Connect your Shopify store to a Mailchimp list in less than 60 seconds for free.

Sync

ShopSync will sync all information in your Shopify store to Mailchimp - customers, orders, and products.

Trigger Automations

Set up marketing automations in Mailchimp and trigger them automatically. Remind customers about abandoned carts, win back lapsed customers, and follow up after the sale.

Recommend Products

Generate recommended products based on a customer’s past purchase history.

Segment Customers

Track and segment customers based on transaction details and purchase frequency.

Sync Merge Tags

Map customer information within Shopify to Mailchimp - use for segments or campaigns.

Initiate Pop-Up Forms

In one click, embed a pop-up form that converts your website visitors to subscribers.

Simple Set Up

Connect your store with Mailchimp in no time through Shopify's app store. Once activated, ShopSync will import all information in your store to Mailchimp - including customers, orders, and products. We can also sync merge tags like birthdays or anything else that's important to your marketing efforts.

Use your purchase data to personalize your marketing.

Create custom segments or choose from Mailchimp's pre-built ones to market smarter. Target segments with your own personalized messages, welcome new subscribers, reward repeat buyers, or incentivize customers to return.

Automate your email marketing

When you activate the ShopSync app in Shopify, you're able to use any of Mailchimp's automation workflows. Automatically send abandoned cart messages encouraging shoppers to complete their purchase, re-engage past customers with relevant product recommendations, or prompt customers to leave reviews.

Integrates with

  • mailchimp

Media gallery

Support

Pricing

Free

3.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    67% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    6% of ratings are 3 stars
  • 2 of 5 stars
    4% of ratings are 2 stars
  • 1 of 5 stars
    15% of ratings are 1 stars

Most recent reviews

Long Table Distillery

I am not sure how it will work as it's a bit of a mystery. I had an import issue for an "Age Verification" field that was a required merge and their support put me through rigours that did not resolve the issue. The age verification field was a mandatory field and there was no alternative to map it to in the pop up field entries. I just mapped it to Customer Notes so it would merge my date between Shopify and Mailchimp but who knows if that can be changed later or fixed so it records proof of age properly - we sell alcohol so this is important!! I wish I could call and talk with someone but no such option exists so I am still riding blind and wondering if it will work at all - confidence is low right now.

Developer reply

October 21, 2020

Hi there, we saw your review and wanted to reach back out. We also replied to your support ticket that was posted for some of your other questions. With the situation you're describing in the review, you would need to contact Mailchimp if you're having any trouble getting that age verification merge tag put in. Once that's done, ShopSync's merge tag mapper can populate data in that field with no issue. If you want to fill in past data for any reason, you could initiate a force resync from the ShopSync app inside of Shopify.

Please let us know if you need additional support around the features in ShopSync, we're happy to help anytime.

Hermes Press

It really helps with connecting to our mailing list! I would highly recommend it. If you use Mailchimp or other apps that can't connect directly to Shopify this is a great workaround.

Oakland Roots SC

The app technically works, but there is a glaring bug that I'm not sure anyone has figured out a workaround for. If you send an email to a subscribed customer through Mailchimp and they click through the email and make a purchase but do not check the email opt in at the check out page, they get changed to transactional emails only. Meaning that you can't send them marketing comms moving forward. This leads to your highest quality subscribers essentially being opted out. Also, if they make it through the check out process AND check the box to receive email comms, the data gets passed through to Mailchimp as if they are a new subscriber and will get put into whatever onboarding workflow you have set up (if you have an onboarding program for new subs). So yes, this app works, but it often provides an experience for the end user that can make you and your site look like you don't know what you're doing an ultimately can turn people off to buying your products. I hope this gets sorted out eventually.

Developer reply

October 19, 2020

Hi there, thank you for the feedback. We wanted to let you know that this behavior was patched on 10/12: https://shopsync.io/changelog.

Here is more information about it in our support area on how we handle those situations: https://support.shopsync.io/using-shopsync/syncing-information#subscribers-added-to-a-mailchimp-audience-prior-to-checking-out-in-your-shopify-store

If you're still having challenges with this after the update, please don't hesitate to reach out to us at support@shopsync.io.