Etsy Inventory sync by shopUpz

Was searching for ages for a simple app that would sync orders & inventory! This app is perfect & has various control functions e.g. removal of duplicate order ids that can let me sleep well at night. Big recommend

This was, at first, very frustrating for me, I had no idea what I was doing, and I was not going to use the app. However, after speaking with Shirly, she went over the app in extensive detail and showed me step-by-step how to use the app to work efficiently.

I just set up this app, and I am very happy with it's work so far! I created a listing with multiple variants on Shopify and it seemlessly created a listing on Etsy with all the variants. Customer service is excellent! I am new to shopify and many things were confusing. Shirley walked me through the steps and sent tutorials for the next steps as well. Thank you!

I cancelled this app more than a year ago because it doesn't work - I never get integration with my Etsy store and orders never come through. Then today I find out that I've been billed this entire time! Every month. It never actually cancelled. I'd like a refund.

We were looking for an app like this for a long time, but everything we found was one-directional, so it only kept track of the sales on the website. This app is bi-directional, so anytime there is a sale on either platform, it keeps track of the inventory. Very happy with it, and Shirly even checks in to see if we ever need assistance. Thank you for the great app and service!

Fantastic customer service you can actually get a quick response and receive the help and information you need to utilize this great app.

UPDATE #2: Shirly is not trustworthy. The issue was not duplicate SKUS. Stop trying to pass the buck. I am not the only person having this issue. Your true character shows with your false follow-up. Please do not believe anything Shirly says in her replies to bad reviews, it is not true and will never admit fault. Our issue was exactly as described and had nothing to do with duplicate SKUs.

This application has negatively impacted our sales. As others have mentioned, this app removes inventory from our Shopify inventory when an Etsy listing expires. Additionally, bidirectional inventory sync is not activated. Our Shopify inventory should always take precedence over our Etsy inventory. This has been an ongoing issue for almost a year without any fix.

We have been trying to work with Shirley, but it seems that they have stopped providing any support and just want to brush us under the rug. We were told to wait for 1 month for a resolution, and now they have stopped offering support after 1 month.

It is obvious that they just want problem customers to uninstall so they can work with smaller stores that are less robust.

I was having issues with install of the app and Shirly was immediately responsive. She answered all my questions, and even set up a quick call to walk me through the issues I was having. Shirly was very supportive, patient and quick to help me work through the initial pain points I had. This type of support is really appreciated! She earned my business - thank you!

Very simple to use! Just what I needed to keep my orders in sync! Very helpful support as well! I have tried pretty much every other etsy order sync plugin/app out there. This one is, by far, the easiest and slick one out there.

WARNING! CHANGES STOCK NUMBERS RANDOMLY!!!!! Updated review: After using this for a while (I don't know when exactly it started changing stock numbers without permission), the app started to randomly and without authorization edit, delete and add stock to products-- products that were not even part of the inventory integration. Because at least SOME of the products were not even authorized to be part of this apps services, they should not have been touched by the app. I have spent MONTHS trying to figure out why my stock was never right-- especially on products that were listed only in one store. I was always selling things I did not have and that I THOUGHT I had long ago edited to be correct. It turns out, I did edit them, but the app just goes ahead and changes them to whatever it wants. You can see this in the product variant inventory history. I finally reached out to Shopify for help and they were able to precisely show that this app was responsible for the random changes-- they are the ones that showed me SHOPUPZ was changing the inventory randomly in the variant investory history. There was NO DOUBT that this app was responsible. They created a case for me and submitted it to the developers of this app. The case was IGNORED. I received NO RESPONSE AT ALL. So, I reached out again, and Shirly told me that she needed to know what the problem was. I referred her to the case from Shopify. She replied that she needed details and examples and implied that there must not really be a problem because I was a customer for over a year. I AGAIN referred her to the case from Shopify which the tech and I spent about an hour putting together. I saw no reason to re-do this work when she should have received AND ALREADY RESPONDED to this case. A better app with better support would not have had this problem in the first place and secondarily, they should have addressed the shopify case immediately. Instead, they have an inventory management app that makes it's own decisions about your stock levels (sometimes adding or deleting 5 or more to a specific variant) and a support team that does not see, respond to or care about the cases submitted through shopify. THen she stopped replying at all. So now I have an TRASHY app that has completely screwed up the stock all over my store, and NO SUPPORT AT ALL WHATSOEVER. If you're looking for an app to mess up your hard work counting, by all means install it. But if you want something that does what it says without randomly changing stock for NO REASON, please look elsewhere. This is a horrible app with horrible support. DO NOT USE!!!! My Initial review: Easy to set up and the support and help is fantastic. This is so great for keeping stock between my stores synced. Great app!!!