Etsy Integration by shopUpz

Their customer service is the best! We requested a faster way to update products with new variation colors and boy did they deliver. The sync variants and images features they added has saved us countless hours of manual data entry. Thank you Shirly and team!

I’ve been using ShopUpz to integrate my Etsy orders with Shopify, and it’s been a great experience so far! The app was very easy to set up and has worked smoothly and reliably for my business, making it much easier to manage my Etsy orders through Shopify.

What I especially appreciate is the support. Shirly is incredibly helpful and responsive whenever I have a question or run into something I’m unsure about. This is the second time she has personally helped me resolve an issue, and both times she took the time to look into it and explain exactly what needed to be done.

As a small business owner, having an app that works well AND knowing there’s someone genuinely helpful behind it when you need support makes such a difference. Definitely recommend ShopUpz for anyone looking to connect Etsy and Shopify!

I am new to this app but so far I have found it easy to navigate and use. It saved me hours and hours of work entering my inventory from Shopify into Etsy, and now having my Etsy orders visible in Shopify.

I also had amazing customer support from Shirly and the service and speed in which the issue was resolved was very impressive. Shirly was dedicated to finding and fixing the problem.

I highly recommend this app.

Great app that keeps my inventory synced between my Shopify store and Etsy shop. Even better customer service - when my connection between the two shops expired, which I think was my doing - I was changing all of my passwords and logins in my accounts - I got an email from the app owner right away letting me know to reconnect them with the exact steps.

App now works perfectly with Etsy, the bi-directional link pulls orders into Shopify, and pushes fulfillment and tracking info back to Etsy without error. You do need your Etsy and Shopify SKUs to match for the orders to be pulled in correctly.

Works flawlessly and they even implemented a brand new feature on request. Amazing app!

I highly recommend this App! it's easy to use. I had some problems exporting my listings because of missing information on my end, I contacted customer service and they were very responsive. We exchanged emails, they offered to have a call to give direct instructions, I ended up adding them as collaborators and they fixed what needed to be fixed very quickly. I had all my listings up in the hour!

I appreciate the responsiveness and talking to a human instead of being stuck interacting with a bot.

This app automatically exports in Imperial Measurements with no option to change it.

Even if your Shopify Store is in Metric and your Etsy is in Metric it will still list in imperial and not take over any of the package information. Tried contacting support and they just spoke in circles with no real attempt at fixing or even understanding the issue.

Having to go through and manually modify hundreds of ads isn't what im interested in paying monthly for.

Went back and forth with support for them to say

"When you attached this image from your Etsy account, this is how it was exported via our app. If yes, it seems to be good, correct ?
If not, please let me know how you expect it to be"

All of our correspondence was solely about the listings being made in Imperial and at no point in our exchanges were they even able to articulate they understood the actual issue.

I'd wager they just use AI to give empty responses that mean nothing.

Ineffective app and even worse customer support on the most basic things. Forewarned.

EDIT: All of my shopify info is in Metric. They know this as I gave them access to my store. Theyre openly lying. Their APP isnt able to discern Imperial or Metric and their bot posts from the US.

Not even a day after this review every listing that was exported by this APP to Etsy was flagged for policy violations that weren't specified. Any manual item I uploaded that carried all the same description and info was intact.
I believe this company triggered auto filters via Etsy's API and tanked my store. These guys are toxic and vile.

Avoid at all costs.

Works great for what we need it for. Technical support is top notch. Thank you!

Great and quick help from Shirly, both via vhat, email and settings in my shop! Very helpful!