Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 0% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
Bewerkt 7 maart 2024

UPDATE: This application has quite a bit of potential, but the price does not match the quality of the application. The application and the amount of manual oversite needed to integrate into Shopify are very overpriced for what it offers. The support is very attentive but a little slow.

Additionally, the programming staff does try to add new features if you request, so that is a positive.

The only thing I cannot accept is the forced override of our Shopify inventory. As many users have mentioned, their feature of removing inventory when you restock on Shopify is very inconvenient. Instead of updating items sold out on Etsy with the newly added Shopify inventory, this application will force you to delete your Shopify inventory to match the SOLD OUT status on Etsy. You must delete all sold-out items on Etsy each time to avoid your Shopify store being completely sold out.

If they were to fix this issue and lower the price instead of being stubborn and not listening to their users, this application would be worth it.

Sugoi JDM
Verenigde Staten
6 maanden gebruiken de app
shopUpz heeft geantwoord 8 maart 2024

Thank you for your reply. You are still using the app and find it useful for your needs. I've also provided you a refund in the past after explaining about Etsy API limitation regarding sold out and as mentioned you still decide to use it. We are working hard developing the best easy to use app for unlimited orders , quantity sync and export listings with a click of a button :-)

Bewerkt 24 juli 2023

The support service was very helpful and friendly but unfortunately the app simply doesn't load on my browser.

The Archway Planter
Verenigd Koninkrijk
16 dagen gebruiken de app
Bewerkt 13 juli 2022

I use the app because there is no real alternative as of this writing. It works, slowly, and not always when you need it to - often to leading to oversells of products, which has happened several times over the last year. I've sold out on either Shopify or Etsy only to have the app not function properly and not correctly deduct the final inventory to 0 on the other sale channel - Etsy or Shopify. OR, if I ZERO out Shopify inventory manually, the app will often add a +1 to Shopify 15 minutes later. It still sees 1 on Etsy and thinks - "Ok, let me +1 to Shopify." Not awesome. This causes an oversell of the product, which exactly what I'm paying to prevent. It happens too frequently to keep track, as recently as July 1 - 7. Sold out on Etsy, no deduction occurred on Shopify, which sold it again later. :| Support/Shirly is quick to respond, and they are nice, but they don't have a solution as you can see by their response below.

The Painted Heirloom
Verenigde Staten
Meer dan een jaar gebruiken de app
shopUpz heeft geantwoord 30 maart 2022

Hey,
Shirly from shopUpz!
You have been using our solution for more than a year and it seems that you are still choosing to use it :-)
Overall our solution relies on Etsy and Shopify . Every several months Etsy may release a new API or have issues that we don't have control over. When we find any issue we contact them and we need to wait for them to fix it.
Our solution is reliable and we always make sure that we are on top of each change and release.
Thank you for your warm feedback regarding the service . Service is our top priority.

Shirly. 

Bewerkt 24 september 2022

Update, the app will not load for us, and after several requests for help via support with no answer, we have removed this app. It worked great then left us in a lurch. The Etsy Inventory app for shopify is excellent. It is easy to use and has made selling my shopify items in my etsy studio and keeping things synched a breeze. Thank you so much team! If you have a question and ask via messenger the customer service is super prompt, professional, and helpful.
- BajaTiki.com

BajaTiki
Verenigde Staten
7 maanden gebruiken de app
shopUpz heeft geantwoord 24 september 2022

Hi,
Shirly from shopUpz! Please note that Etsy changed their permission scope last week and I have sent you notification regarding the change and next steps as soon as we discovered the issue. We also opened a ticket on Etsy side so they will investigate the issue.

Please note that we respond most times up to 24 hours . Since we are not a Shopify plus app we are allowed to reply for up to 72 hours . That said, I've replied as soon as I can as promised in less than 24 hours and sent you multiple emails but you haven't replied to me yet.
Feel free to reach out and I would be happy to assist.
As you know, service is my top priority and the app works as expected. There may be times when Etsy can release a version without notifying us in advance and we are working really hard in real time to find , resolve and report them with this issue.

Best,
Shirly.