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best customer service hands down! They even proposed a video call, we went through all issues and I learned a lot about Etsy in general! Brilliant app, they also just added another cool feature (exporting whole collections without needing to click on each product). Absolutely recommend! Best price-performance ratio of all Etsy inventory integration apps without a doubt.
Thank you very much!
It was a great meeting you. Happy that you LOVE the service and find our app time saver :-)
Best,
Shirly.
My main purpose for this app is to help me maintain stock between both my Etsy and my website. It does just that! It super simple and all I had to do was create sku's and now I'm set. I love it and would recommend to others. Also the price isn't too bad for what it does.
Thank you very much for your great feedback!
Our goal is to keep the app simple and easy to use :-)
top App. Saved me countless h of creating new listing in etsy. few clicks and bang everything copied. had few questions contacted by email and messenger got answers in30 minets.
Thank you very much for your great feedback! Service is my top priority and I'm happy that you reached out to me and we resolved the issue together :)
Great customer service and helpful with all questions and solving every issue. issues not being with the app but human error on set up. So far working well!
Excellent app that performs as advertised. I needed a little help getting things setup properly and had a few questions about how it all worked to avoid risking any problems during the initial sync. The support was super helpful and timely. I was up and running in a day or so and the app has been solid and passing orders and inventory between shopify and etsy without fail ever since.
App does what is suppose to. It updates Shopify and Etsy inventory according to what has the latest update time. Once in a while a order doesnt transfer over to Shopify but thats okay, all I can is about the inventory. 5 stars.
So far I love this app. Even if I only used it to import my products to Etsy it would be worth it, it's already saved me so much time. Customer service is great as well.
App has been working well. I had several questions and Shrily was very responsive and professional.
I waited to leave a review until I got a dozen Etsy sales so that I could see if everything worked okay, and it does! I am very happy with this app and the customer service! As I have been setting everything up, I've had to message Shirly a bunch with questions, and she's been super helpful. Order fulfillment is seamless. My Etsy orders show up with my Shopify orders and I just fill them as normal within Shopify. All tracking info is sent to the customer and its super simple. As far as I can tell, inventory synching is working well also! Just a few things to note about the app that I didn't understand when I started using it: - I just assumed that when I changed something in one of my Shopify listings, that it would sync with my imported Etsy one and vice versa. This is not the case. Once you import a Shopify listing to Etsy, no edits to either listing will sync to the other. (This isn't an issue for me. It was just an incorrect assumption on my behalf.) - In order to export listings from Shopify, you need to have a fixed shipping profile set up in Etsy. You'll need to export all of your products to that fixed shipping profile. Once they're exported, you can change the shipping profile to calculated if you would prefer, and the items will synch seamlessly. - This is an Etsy thing, not something specifically about this app: in Shopify, we allow our products to go into negative numbers as we make most of our products to order. This doesn't work with Etsy unfortunately. In order for a product to show as available on Etsy, the inventory has to be 1 or more, otherwise it will show as SOLD OUT. There's no option to "continue selling when sold out," like on Shopify. We changed all of our inventory to be +100, meaning if our inventory is 104, we have 4 items on hand. If our inventory is 98, we have -2 and need to make 2 of that item. Again, this is absolutely not a fault with this app, just something annoying we ran into when going cross-platform with our made-to-order products. And again, Shirly was really very helpful when I came to her about this issue.
Thank you for the a great and detailed feedback!
You've explained about the app better than we do in all of our video tutorials :)
There are gaps between Etsy and Shopify Inventory management and we do our best to bridge it with so you will be able to sell both on Etsy and Shopify.
Thanks,
Shirly.
So far so good, it saves a lot of time compared to manual syncing. Wish it had more features for $19/month. Especially price sync where we can add a premium to the etsy price listing.